Account Manager (Consumer), Large Priority Accounts

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Date: Aug 3, 2022

Location: Multiple Locations, Canada

Company: Deloitte

Job Type: Permanent 
Reference code: 107169   
Primary Location: Multiple Locations, Canada 
All Available Locations: Victoria; Toronto 

 

Our Purpose

 

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.

  • Be encouraged to deepen your technical skills…whatever those may be.
  • Partner with clients to solve their most complex problems
  • Experience MyFlex and an agile work environment where work is what you do not where you do it

Are you looking for an opportunity to work with the Client Account Management group within the Deloitte Priority Account team? Read more below!

What will your typical day look like?

Every day will not be the same, but you can expect to be a:

  • Relationship connector: experienced in relationship strategy and building to further develop account penetration leading to increased revenue opportunities with new and existing clients
  • Team champion: be a trusted advisor to the Lead Client Service Partner (LCSP) and account leadership team; influence and lead cross-functional teams on your account(s); and be a leader and active contributor withing the Client Account Management team
  • Opportunity enabler: Assist with identifying, qualifying, pursuing and closing opportunities, and developing strategic and tactical plans to generate revenue while enabling the appropriate support team to execute
  • Gatekeeper: protect the Deloitte brand by ensuring quality and risk management standards are in place and executed
  • Performance manager: drive client centric sales and operational disciplines with Deloitte business and industry teams while holding a broad level of understanding of the client(s) in the selected portfolio
  • Account champion: develop a network within the Deloitte ecosystem and build a positive experience for practitioners from account onboarding to offboarding
  • Deliver differentiated client experiences: project manage initiatives by using the breadth of the global clients & industries assets (e.g. events, publications, workshops/labs, high profile speakers, etc.)

About the team

Join a group of high-performing, dynamic, driven and fun individuals working together to bring best practices and innovative ideas from around the world to our clients. We connect regionally and nationally to share experiences and ideas which have proven to help address our client’s top priorities and getting to the heart of business issues. Our CAMmunity is passionate about helping each other, driving results, being the experts and voice of our clients, and developing a functional knowledge of our sectors and industries.

Enough about us, let’s talk about you

You are someone with:

  • Bachelor's degree and 5 to 7+ years’ professional services experience as an account relationship and/or business development manager with experience in areas such as marketing, sales and pursuit management
  • Project management experience, facilitation skills and serving Consumer (i.e. Retail, Transportation, Hospitality & Services, Lotteries, Automotive and Consumer Packaged Goods) clients are assets 
  • Proven experience working towards becoming a trusted advisor to senior leaders through experience in internal / external relationship building to increase account penetration leading to increased revenue opportunities 
  • Success in playing a leading role within an account team framework and the ability to influence cross-functional teams (i.e. working effectively and teaming with Lead Client Service Partners, Service Line/Industry leaders, practitioners and other business development professionals) 
  • Poised, executive presence, business acumen and high articulacy
  • An intermediate background and experience in public communications (written and verbal), project / program management, financial reporting, business marketing acumen, and supporting technology (e.g. Microsoft suite, collaboration tools, CRM)

 

Our promise to our people: Deloitte is where potential comes to life.

 

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships – between leaders and their people, the firm and its people, peers, and within in our communities.

The next step is yours

 

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action PlanReconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.


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