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Business Operations Supervisor

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Date Posted: Aug 29, 2019

Reference Code: 45697-en_US

Job Type:  Permanent 
Primary Location: Vancouver, British Columbia, Canada 
All Available Locations: Vancouver 

The Opportunity

Deloitte has an exciting new opportunity based in our Vancouver office, supporting the BC region. Working directly with the Business Operations leadership team and BC partners, this individual will play an integral part of the team in providing  the highest level of administrative support to our professional staff.

Join the Deloitte team and be part of an exciting and dynamic team of administrative and operational professionals.

In this role, you will be the front line leader for a team of high performing executive assistants.

Specific responsibilities include

  • Supervising a team of executive assistants, ensuring effective, timely and cost-efficient delivery of administrative support for the BC practice
  • Determining and recommending optimal staffing requirements and utilization
  • Assessing and developing staff skills levels to ensure alignment with current business needs, including ongoing coaching, training and feedback through Deloitte’s Reinvented Performance Management experience
  • Managing leave requests (vacation, paternal, etc.), overtime and timesheets in accordance with firm policies while ensuring appropriate staffing levels are met in accordance with business needs
  • Working in partnership with Talent for recruitment, performance management and compensation planning activities
  • Fostering a high performance, positive, client focused and collaborative team culture
  • leading and / or supporting delivery of small / medium sized projects (continuous improvement projects) and act as a change agent in the implementation of strategic initiatives or priorities
  • Ensure team is up to date and compliant with Deloitte brand standards, guidelines and learning
Qualifications
  • Previous experience as a people leader – 2-5 years as a team lead or supervisor
  • Strong interpersonal and collaboration skills with a demonstrated ability to provide leadership through influence to delivery teams which may be distributed geographically
  • Comfort in working remotely and dealing with ambiguity
  • Ability to take initiative. Assertive, confident and willing to take appropriate and proactive action to accomplish tasks with a positive “can-do” attitude and professional demeanor
  • small scale project planning and coordination experience
  • Superior organization and time management skills
  • Strong oral and written communication skills
  • Demonstrated ability to manage multiple assignments simultaneously and work well in a matrix organization
  • Strong problem solving and critical thinking skills with proven ability to prioritize work based on experience and assessment of risk
  • Proven ability to create a standard of excellence through process improvement and leveraging technology to achieve organizational goals
  • Advanced level knowledge of common industry software, such as Microsoft Office (Word, Excel, Outlook, PowerPoint) and Adobe Acrobat
  • Demonstrated enthusiasm for continuous learning relevant to the role
  • Ability to travel as required

Why Deloitte?

Launch your career with The One Firm where you can make a greater impact than you ever thought possible. With endless opportunities at every turn, and a culture built to support and drive our people to be the very best they can be, Deloitte is The One Firm for you to learn, grow, create, and lead.

At Deloitte, we understand that everyone, and their career goals, are different. As a firm, we help create the conditions and opportunities that will enable our people to thrive – both professionally and personally. We do this by making three commitments to our people:

  • You will lead at every level: We grow the world’s best leaders so you can achieve the impact you seek, faster.
  • You can work your way: We give you the means to work how you want, and we have innovative spaces and the mindset to help you be wildly successful.
  • You will feel included and inspired: We create a deep sense of belonging where you can bring your whole self to work.

Apply now and let us show you how to push your career to the next level at Deloitte. The One Firm. For You.

Deloitte is an inclusive employer dedicated to building a diverse workforce.  We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective provincial human rights codes throughout all stages of the recruitment and selection process. Please advise the Recruiter to ensure your accessibility needs are accommodated throughout this process.  Information received relating to accommodation will be addressed confidentially.

We thank all applicants in advance for their interest; however, only those candidates selected for an interview will be contacted

45697

 

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