Functional Analyst - Microsoft 365 - Content Services

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Date: Nov 9, 2022

Location: Vancouver, British Columbia, C

Company: Deloitte

Job Type: Permanent 
Reference code: 117784   
Primary Location: Vancouver, British Columbia, Canada 
All Available Locations: Vancouver, BC; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Montreal, QC; Ottawa, ON; Regina, SK; Saskatoon, SK; St. John's, NL; Toronto, ON; Victoria, BC 


Our Purpose


At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.

  • Be encouraged to deepen your technical skills…whatever those may be.
  • Have many careers in one Firm.
  • Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.

Are you a strong performer with a passion for consulting that has excellent client relationship skills, a strategic mindset, a desire to learn new business / technology capabilities, and relevant industry experience that can be used help organizations become more digital using information?

What will your typical day look like?

As a Microsoft 365 Functional Analyst in our Content Services practice, you will help our clients solve some of their most difficult business challenges and enable their digital transformation agenda by specializing in the analysis, design, and configuration of Microsoft 365-based business solutions, leading workshops and interviews with business stakeholders to understand current state pain points and target state opportunities, and developing strategies, roadmaps, plans and budgets for implementation of Microsoft 365-based solutions, and adoption of Microsoft 365-based Modern Workplace services. You will work with business stakeholders to explore and define solution needs in response to business challenges and capture user stories / business requirements outlining business solution needs and functionality.

This role will require you to define and document functional designs for Microsoft 365-based solutions; capture designs in functional specifications or similar deliverables; configure Microsoft 365 functionality (SharePoint Online, Teams, OneDrive, Viva, Power Platform) to meet business needs; facilitate, develop and execute functional test cases and test scripts; perform functional testing of defined solutions to validate that configured functionality aligns with business requirements; plan and facilitate acceptance testing by business stakeholders; and address stakeholder questions and concerns to support prioritization of enhancements and defects for resolution.

About the team

Content Services is a Deloitte sub-offering focused on providing organizations with a front- and back-office transformation of their information management operations, processes, and technology. Our team focuses on capabilities that include document and records management, information architecture, content migration, digitization, and integrations with a broader information ecosystem, helping our clients make the most effective use of their information: creating value, avoiding costs, and reducing risks.

Enough about us, let’s talk about you

As a Functional Analyst, you are someone with:

  • Solid core consulting skills including:
    • Strategy, roadmap and delivery planning
    • Deliverable development using standard MS Office tools
    • Data analysis
    • Business analysis including current- and future-state process design, and business requirements definition and capture
    • Ability to establish and maintain positive working relationships with client business stakeholders and leaders
  • Industry and solution knowledge
    • Understanding of the business context of systems implementation (industry / client environment, business case for building SharePoint / Teams / OneDrive solutions, etc.)
    • Industry experience delivering information management solutions and transformations in one or more of the following:  energy, resources & industrials; financial services; public sector


Our promise to our people: Deloitte is where potential comes to life.


Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships – between leaders and their people, the firm and its people, peers, and within in our communities.

The next step is yours


At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action PlanReconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.

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