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Senior Specialist, Learning and Development

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Date Posted: Nov 23, 2021

Reference Code: 84726-en_US

Job Type: Permanent 
Primary Location: Toronto, Ontario, Canada 
All Available Locations: Toronto; Calgary; Montreal; Vancouver 


Our Purpose

Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. 
Build a network of colleagues for life
Be expected to share your ideas and to make them a reality.

Join the Learning and Development Experience Team!

What will your typical day look like?

The Senior Specialist, Learning will support the Learning and Development Experience team on a portfolio of professional and/or leadership learning programs with a national scope.  Additionally, you may support special projects and will be responsible for supporting the delivery and coordination of complex internal programs, as well as ensuring alignment and execution of learning strategies to meet department objectives.

Key activities include:

•    Managing end-to-end program delivery, working closely with other learning team members and various stakeholders to ensure a world-class learner and faculty experience
•    Analyzing and diagnosing business or client learning needs to develop, recommend, and design creative learning and development solutions 
•    Serving as a subject matter expert to advise on learning program and curriculum design and development (e.g. adult learning theory, technology, project management, design, development, evaluation, etc.)

About the team

Learning & Development (L&D) Experience is a centralized team, providing world-class learning and development programs and experiences designed to build the best leaders, advance future readiness skills and capabilities, and support personal and professional growth throughout the career lifecycle. With an aspiration to become a leadership development “powerhouse”, the L&D Experience team is the face of learning to the business and works to collectively transform how our people, clients and communities learn, build connections, and are inspired through curated experiences.

Enough about us, let’s talk about you

You are someone who has:

•    4+ years’ experience in learning and development or related field, as well as bachelor’s degree or equivalent in education, adult learning, or leadership development
•    Experience throughout the entire cycle of a learning program, including planning, instructional design, development, deployment, assessment, and maintenance 
•    An eye for detail and the proven ability to manage complex projects in a fast-paced environment
•    Excellent stakeholder management skills and an aptitude for building and maintaining a strong network with colleagues, clients, and vendors
•    Strong technical knowledge of applications, such as Zoom, PowerPoint, Excel, Outlook, team collaboration sites, along with the ability to adapt to new applications
•    The ability to anticipate the short and long-term impact of decisions and take a broad approach to problem solving
•    Comfort combining both qualitative and quantitative analysis to solve business problems
•    Excellent communication skills coupled with a sense of leadership
•    Experience working with analytics and learning technologies (LMS, LXP, Articulate) an asset
•    Bilingualism in English and French (oral and written) an asset


Our shared values

While our Purpose guides us and helps explain why we exist, our shared values describe the behaviour we expect from each other at the firm.

They provide common ground to unite us across cultures and geographies. They help us to earn the trust and respect of our stakeholders. We all commit to living by these shared values, to stay true to the principles they represent, and to honour the legacy from which they came. They are what sets us apart and makes us Deloitte.

Every day, we live our Purpose through the following five shared values:

  • Lead the way: Deloitte is not only leading the profession, but reinventing it for the future. We’re also committed to creating opportunity and leading the way to a more sustainable world.
  • Serve with integrity: Deloitte has earned the trust of employees, clients, regulators, and the public for 175 years. Upholding that trust is our single most important responsibility.
  • Take care of each other: We look out for one another and prioritize respect, fairness, development, and well-being.
  • Foster inclusion: We are at our best when we foster an inclusive culture and embrace diversity in all forms. We know this attracts top talent, enables innovation, and helps us deliver well-rounded client solutions.
  • Collaborate for measurable impact: We approach our work with a collaborative mind¬set, teaming across businesses, geographies, and skill sets to deliver tangible, measurable, attributable impact.

The next step is yours

Sound like The One Firm. For You? 

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action PlanReconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.

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