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Senior Manager, ServiceNow Consulting

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Date Posted: Dec 3, 2019

Reference Code: 47944-en_US

Job Type: Permanent 
Primary Location: Toronto, Ontario, Canada 
All Available Locations: Calgary; Montreal; Ottawa; Toronto; Vancouver 

Partner with clients to solve their most complex problems
Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. 
Be empowered to lead and have impact with clients, our communities and in the office.



Join and lead Deloitte's growing ServiceNow team!

What will your typical day look like?


As a Senior Manager, you will be a leader in our HR Transformation and ServiceNow practices, identifying opportunities and delivering services to our clients across industries. You will have the opportunity to leverage leading research, analytics, technology and industry insights to impact the future of work and provide strategic and business-focused solutions to our clients. 
You will be part of a team that loves collaborating, taking on challenges and exceeding expectations.

About the team


Deploying HR technology solutions is part art and part science.  The science comes from world-class tools and proven methodologies, but the art can only come from experience.  The experience to know which technologies to leverage, how they integrate with your processes to create the right employee experience and how they can be deployed in your organization to drive adoption and, most importantly, change.  Working with Deloitte allows you to leverage our know-how to optimize the value of your technology investment and create the capacity you need to focus on leading the business forward.

Enough about us, let’s talk about you


You are someone who is:

  • Experienced as a professional services leader, with a depth of experience working as a consultant within a consulting firm.
  • Able to provide direction and guidance to client leaders and teams with regard to scalable, customized ServiceNow solutions backed with deep implementation experience.
  • Driven to deliver the best, while acutely interested in growing Deloitte's capability in the ServiceNow delivery marketplace.
  • Experienced working with local and remote delivery teams, and working alongside technical peers for delivery and implementation purposes.
  • Able to travel nationally, and internationally, immediately and as required.

Why Deloitte?

Launch your career with The One Firm where you can make an impact that matters in a way that you never thought possible. With endless opportunities at every turn, and a culture built to support and develop our people to be the very best they can be, Deloitte is The One Firm for you to learn, grow, create, connect, and lead. We do this by making three commitments to you:

  • You will lead at every level: We grow the world’s best leaders so you can achieve the impact you seek, faster.
  • You can work your way: We give you the means to be flexible in how you need and want to work, and we have innovative spaces, arrangements and the mindset to help you be wildly successful.
  • You will feel included and inspired: We create a deep sense of belonging where you can bring your whole self to work.

The next step is yours

Sound like The One Firm. For You?

At Deloitte we are all about doing business inclusively – that starts with having diverse colleagues of all abilities!  We encourage you to connect with us at if you require an accommodation in the recruitment process, or need this job posting in an alternative format. We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.

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