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Senior Manager, Continuous Improvement Group

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Date Posted: Jul 12, 2019

Reference Code: 44906-en_US

Job Type:  Permanent 
Primary Location: Toronto, Ontario, Canada 
All Available Locations: Alma; Amos; Bas St-Laurent; Brossard; Burlington; Bécancour; Calgary; Chicoutimi; Dolbeau; Drummondville; Edmonton; Farnham; Fredericton; Gatineau; Granby; Grand-Mère; Halifax; Hawkesbury; Jonquière; Kanata; Kitchener; La Baie; La Sarre; Langley; Laval; London; Markham; Matane; Mississauga; Moncton; Montreal; Niagara; Normandin; Ottawa; Prince Albert; Prince George; Quebec City; Regina; Rimouski; Roberval; Rouyn-Noranda; Saguenay; Saint John; Saint-Hyacinthe; Saskatoon; Sept-Îles; Shawinigan; Sherbrooke; St-Félicien; St. John's; Toronto; Trois-Pistoles; Trois-Rivières; Val D'Or; Vancouver; Vaughan; Victoria; Windsor; Winnipeg 

External Posting Description

Quality is an essential business enabler and driving continuous improvement is fundamental to our Audit & Assurance transformation objectives. As such, it is important to ensure that a robust System of Quality Control (SQC) is in place across the Deloitte organization – the consistent execution of high quality audits has never been more important. For that reason, the Continuous Improvement Group (CIG) was established to provide independent, objective oversight activities to the Audit Leadership, Canadian Audit Quality Board (CAQB), and Deloitte Touche Tohmatsu Limited (DTTL). The main objective is to provide an evaluation of:

  • Adherence to professional standards and applicable legal and regulatory requirements
  • Whether the SQC has been appropriately designed, implemented, and is operating effectively, and
  • Whether the member firm’s quality control policies and procedures are operating effectively, so that reports that are issued by the member firm or member firm partners are appropriate in the circumstances.

Responsibilities of the Senior Manager in Continuous Improvement Group include:

  • Developing monitoring scope and annual plan based on the annual risk assessment performed using Audit Quality Risk Universe
  • Developing and executing monitoring activities, including evaluating the design, determining the implementation and testing of controls to assess the operating effectiveness of quality control policies, procedures, and programs
  • Working directly with audit leadership across Canada to gain an understanding of and solicit feedback on the design and implementation, and operating effectiveness of quality control procedures and programs
  • Delivering findings and recommendations to program owners and obtain program owner’s responses and action plans to identify opportunities for enhancements in order to advance audit quality
  • Assisting with documentation of SQC processes using risk and control matrices, narratives and process flow diagrams, with specific focus on the areas that align with the Deloitte Conditions for Success
  • Preparing presentations and reports for various audit stakeholders, leaders, and external regulators
  • Adhoc assistance in supporting various audit quality and monitoring initiatives

External Posting Qualifications

The ideal candidate will be a high performing auditor and problem solver, able to work independently in a team. You will have an interest in the technical, regulatory and legal aspects of auditing combined with a practical approach. You will have a solid understanding of the audit business environment and enjoy interacting with lots of people at all different levels across Deloitte on a daily basis.

You should have practical experience in the audit practice, hold a professional certificate or be recognized as having the appropriate skills in auditing at the Senior Manager level. 

Additional desirable experience includes:

  • Completed undergraduate degree
  • Must have CPA designation or equivalency
  • Minimum 7 years of relevant work experience
  • Strong understanding of Deloitte audit policies, processes and programs
  • Strong technical skills in understanding and testing internal controls
  • Superior verbal and written communication skills
  • Proven ability to deliver the full cycle of project management accountabilities
  • Experienced with project problem diagnosis, solution development, facilitation of decision making, documentation, managing leadership expectations, and team leadership

Why Deloitte?

Launch your career with The One Firm where you can make a greater impact than you ever thought possible. With endless opportunities at every turn, and a culture built to support and drive our people to be the very best they can be, Deloitte is The One Firm for you to learn, grow, create, and lead.

At Deloitte, we understand that everyone, and their career goals, are different. As a firm, we help create the conditions and opportunities that will enable our people to thrive – both professionally and personally. We do this by making three commitments to our people:

  • You will lead at every level: We grow the world’s best leaders so you can achieve the impact you seek, faster.
  • You can work your way: We give you the means to work how you want, and we have innovative spaces and the mindset to help you be wildly successful.
  • You will feel included and inspired: We create a deep sense of belonging where you can bring your whole self to work.

Apply now and let us show you how to push your career to the next level at Deloitte. The One Firm. For You.

Deloitte is an inclusive employer dedicated to building a diverse workforce.  We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective provincial human rights codes throughout all stages of the recruitment and selection process. Please advise the Recruiter to ensure your accessibility needs are accommodated throughout this process.  Information received relating to accommodation will be addressed confidentially.

We thank all applicants in advance for their interest; however, only those candidates selected for an interview will be contacted



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