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Senior Consultant, Technical Lead Salesforce Developer HealthConnect

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Date Posted: Jan 18, 2022

Reference Code: 84101-en_US

Job Type: Permanent 
Primary Location: Toronto, Ontario, Canada 
All Available Locations: Toronto; Montreal 


Our Purpose

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.
Have many careers in one Firm.
Partner with clients to solve their most complex problems


Are you a creative thinker that loves to be on the cutting edge, solving problems though technology and design? Do you believe that digital technology has the power to make the world more connected and informed, as well as offer new answers to the most complex challenges? If so, Deloitte is the place for you! Help bring the power of digital technology to our Healthcare clients and transform how they engage with their users.  

As part of the Health Connect team, you will work with our Health Connect product team, our clients,  and our leadership team. Within the Health Connect product team, you will have the opportunity to work as part of a team, helping to solve complex business issues by developing robust capabilities for digital health solutions while providing your product and industry insights. You will also have the opportunity to work with clients and leadership teams to define project roadmaps and liaise potential product enhancement based on your implementation observations and client feedback.

What will your typical day look like?

A Salesforce Senior Developer works within the product team, providing technical leadership to development teams. The technical developer’s responsibilities will include:
•    Conceptualize a solution architecture that maps back to the organization’s needs,
•    Break down large-scale projects to manageable tasks, 
•    Evaluate which Salesforce components and other technology products and frameworks to use based on cost benefit analysis, risk management and market research. 
•    Provide oversight to the development of delivery plans
•    Coach designers and developers on technical design specifications, oversee progress, produce documents and technical assets, and ensure the quality of outcomes and deliverables.  
•    Serve as an advisor to the client on how to plan for future IT needs.  
•    Drive coding best practices on the Salesforce platform, API and broader implementation best practices, lead implementation reviews and advise on performance tuning

About the team

As a Health Connect Senior Salesforce Developer, you will be aligned with our product. You will work with the Health Connect solution, a Digital Health solution built on Salesforce and AWS. The Health Connect solution has sub-offering for Cancer Screening, Telehealth, Homecare and COVID-19 Recovery, and is designed to enable rapid deployment and scaling for our customers. You will support the visioning, design, and implementation of Digital Health products built on the Health Connect platform in collaboration with clients and Deloitte Consulting teams bringing industry and implementation expertise. Internally, you will work with our product teams to identify high priority use cases and features to help shape the product requirements and roadmap.

Enough about us, let’s talk about you

As a Senior Developer focused on Health Connect, you will:
•    Work in a collaborative team environment analyzing business issues and developing solutions
•    Act as a technical Salesforce expert, creating strong technical solution and providing guidance to more junior resources
•    Enhance existing solution by building out existing functionality to include additional features or modules
•    Configure and code technology solutions to meet identified business requirements, processes and functional requirements
•    Ensure smooth releases and functional integration with other applications and vendor solutions
•    Manage application security
•    Develop an understanding of the Health Connect solution 
•    Ensure that the solution standard practices are utilize 
•    Ensure activities are completed on time, with high quality
•    Continue to develop your expertise and expand your skillsets
•    Demonstrate accountability and contributions to the successful realization of Health Connect’s goals and priorities

Additional Qualifications

•    College or Bachelor’s degree, preferably in Management Information Systems, Computer Science, Software Engineering, other IT disciplines
•    5+ years of consulting and/or CRM implementation experience and 4 full life-cycle Salesforce implementation with strong expertise in Salesforce Health Cloud, Salesforce Service Cloud and Communities
•    Experience managing at least 2 large-scale full-life cycle implementation of CRM solutions and ability to run code reviews and enforcing coding best practices
•    2+ years’ experience working with software product development processes using agile project management tools (e.g. JIRA, Bitbucket, etc.)
•    Knowledge of software product development process using agile project management and VCS/CI/CD tools (e.g. JIRA, Bitbucket, etc.) and understanding of SDLC methodologies (Agile, SCRUM, RUP, other)
•    Salesforce Certification: Administration, Advanced Admin, Sales Cloud, Service Cloud, Platform Developer I & II, App Builder, Application & System Domain Architect, Certified Technical Architect and previous consulting experience in an asset
•    Previous Health Care experience
•    Bilingualism is a strong asset
•    Experience with AWS is ideal, but not required

Our shared values

While our Purpose guides us and helps explain why we exist, our shared values describe the behaviour we expect from each other at the firm.

They provide common ground to unite us across cultures and geographies. They help us to earn the trust and respect of our stakeholders. We all commit to living by these shared values, to stay true to the principles they represent, and to honour the legacy from which they came. They are what sets us apart and makes us Deloitte.

Every day, we live our Purpose through the following five shared values:

  • Lead the way: Deloitte is not only leading the profession, but reinventing it for the future. We’re also committed to creating opportunity and leading the way to a more sustainable world.
  • Serve with integrity: Deloitte has earned the trust of employees, clients, regulators, and the public for 175 years. Upholding that trust is our single most important responsibility.
  • Take care of each other: We look out for one another and prioritize respect, fairness, development, and well-being.
  • Foster inclusion: We are at our best when we foster an inclusive culture and embrace diversity in all forms. We know this attracts top talent, enables innovation, and helps us deliver well-rounded client solutions.
  • Collaborate for measurable impact: We approach our work with a collaborative mind¬set, teaming across businesses, geographies, and skill sets to deliver tangible, measurable, attributable impact.

The next step is yours

Sound like The One Firm. For You? 

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action PlanReconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.

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