Senior Consultant, Product Design Lead HealthConnect

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Date: Jun 12, 2022

Location: Toronto, Ontario, Canada

Company: Deloitte

Job Type: Permanent 
Primary Location: Toronto, Ontario, Canada 
All Available Locations: Toronto; Montreal 

 

Our Purpose

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.
Build your leadership skills at Deloitte University.
Have many careers in one Firm.
 

 

Deloitte is looking for a Product Designer to join its Portfolio Assets – Health Connect team! Come join our fast-growing team and work with a wide range products in the Health Care industry. 
Our vision is to grow our product and implement technology that simplifies user experience in a complicated health care environment by emphasizing user research and building customer centric features in our product. Our Team mission is to be thought leaders in the health care community, who design meaningful and delightful solutions and bring a human-centered approach to our craft. 

What will your typical day look like?

We're searching for a teammate with a proven passion for product design. You’ll collaborate with product managers, engineers and your design teammates to create effective experiences for our clients and their users. 
We’re looking for an individual who is passionate about end-to-end, human-centered Product Design with a focus on UX. User research, information architecture, user flows, user experience design, interface design, prototyping and user testing are all central to this role.
Join our growing Product Design team and help shape the future of our Health Connect experience.

About the team

We believe that in order to impact the organizations and communities that we serve, we need to champion an inclusive and equitable culture. We listen, learn, and act on behalf of our team to ensure that everyone has a chance to bring their ideas and contributions to our work, programs, and events. Having a diverse work environment where everyone can be their authentic self is at the heart of Deloitte.
As a Health Connect Design Lead, you will be aligned with our product. You will work with the Health Connect solution, which has sub-offerings for Cancer Screening, Telehealth, Homecare and COVID-19 Recovery, and is designed to enable rapid deployment and scaling for our customers. You will support the visioning and design of Digital Health products built on the Health Connect platform in collaboration with clients.

Enough about us, let’s talk about you

•    Simplify and distill complex business processes into intuitive product experiences.
•    Create and rapidly iterate on ideas using process flows, prototypes, wireframes, and higher-fidelity designs to effectively communicate design strategies and product flows.
•    Participate in the discovery and planning of new products and features while helping drive the design vision across our product suite.
•    Define information architecture across a complex suite of product experiences.
•    Lead and mentor other designers, product managers, and engineers.
•    Identify opportunities to think differently about the status quo on customer experiences, based on customer research, best practices and design thinking.
•    Conduct UX Research and develop the evaluation of personas, usability studies, and testing.
•    Articulately present design vision, direction and solutions to senior leadership


Our ideal candidate will have:
•    5+ years proven success leading product design projects (researchers, UX, and UI specialties) with demonstrated impact.
•    A strong online portfolio demonstrating past work experience and deliverables (e.g.: study plans, reports, visual artifacts).
•    Experience operating as an individual contributor in a user experience design role.
•    Experience collaborating with Engineers, Product Managers, QA, and other stakeholders.
•    End-to-end experience with UX design (research and analysis, concept creation, story and journey mapping, wireframing and UI design).
•    Excellent communication, presentation, interpersonal and analytical skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.
•    An unfailing passion and capacity to advocate on behalf of our users.
•    Experience creating web or native mobile applications 
•    Demonstrable experience bringing real products to life that have been used by real people
•    Proficiency with using industry leading design and prototyping tools such as Figma and Sketch
•    Bonus: Experience designing products for the Healthcare industry 

Our shared values

While our Purpose guides us and helps explain why we exist, our shared values describe the behaviour we expect from each other at the firm.

They provide common ground to unite us across cultures and geographies. They help us to earn the trust and respect of our stakeholders. We all commit to living by these shared values, to stay true to the principles they represent, and to honour the legacy from which they came. They are what sets us apart and makes us Deloitte.

Every day, we live our Purpose through the following five shared values:

  • Lead the way: Deloitte is not only leading the profession, but reinventing it for the future. We’re also committed to creating opportunity and leading the way to a more sustainable world.
     
  • Serve with integrity: Deloitte has earned the trust of employees, clients, regulators, and the public for 175 years. Upholding that trust is our single most important responsibility.
     
  • Take care of each other: We look out for one another and prioritize respect, fairness, development, and well-being.
     
  • Foster inclusion: We are at our best when we foster an inclusive culture and embrace diversity in all forms. We know this attracts top talent, enables innovation, and helps us deliver well-rounded client solutions.
     
  • Collaborate for measurable impact: We approach our work with a collaborative mind¬set, teaming across businesses, geographies, and skill sets to deliver tangible, measurable, attributable impact.


The next step is yours
 

Sound like The One Firm. For You? 
 

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action PlanReconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.


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