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Senior Consultant, Payments Technology Strategy

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Date Posted: Jun 24, 2019

Reference Code: 41242-en_US

Job Type:  Permanent 
Primary Location: Toronto, Ontario, Canada 
All Available Locations: Toronto 


Payments is one of the core focus areas of Deloitte’s Financial Services group with a significant practice in Canada. We have one of the largest, most focused and successful global payments teams in the industry – we are a recognized leader in the Payments space. Our clients span large Canadian banks, the payment networks and FinTech players – from retail, business, and wholesale banking. We advise senior executives on maximizing the business value of payments, by leveraging technology. Our end-to-end services cover the range of technology challenges, from defining technology strategy, evaluating technology architecture to measuring and supporting our clients through strategy to execution. We help clients align their business and technology strategy, achieve their business objectives and transform their payments capabilities to deliver value to their customers.

We are looking for candidates that have a strong background in retail, corporate and wholesale payments with experience in payments technology including payments architecture, interfaces to domestic and global payment rails, payments hubs, and core payment platforms. A successful candidate will also have knowledge of the broad payments landscape, ecosystem participants, domestic and global payment trends, and emerging payment technologies.

As a Senior Consultant, you will: 

  • Deliver exceptional client service by maximizing results and driving high performance from people, while also fostering collaboration across stakeholders and businesses
  • Manage the overall client engagement by identifying and addressing client needs and business challenges, conduct interviews and facilitate workshops, manage day-to-day interactions with clients and internal stakeholders, and developing the recommendations to address clients’ business and technology challenges
  • Nurture and develop trusted client relationships, and developing your reputation as a trusted advisor
  • Lead aspects of the proposal development cycle; contribute to the development of proposal technical content, sales presentation, market positioning, and proposal presentations, and assisting in business development activities
  • Participate in the development of market-valued intellectual capital and perspectives in the payments domain; contribute to the development of methodologies and market assets
  • Develop high-performing teams by providing coaching and mentoring to junior practitioners
  • Bachelor’s or Master’s degree with outstanding academic credentials and 6+ years of progressive and relevant consulting or industry experience
  • Minimum 4 years of relevant experience in retail or corporate payment products, digital payments, payment technology, or leading critical payment business or technology initiatives
  • Strong technology knowledge of payment systems including payments architecture, payments processing systems, payments hubs, external payment rails (e.g., ACH, EDI, Interac, SWIFT) and core platforms
  • Knowledge of payments schemes across domestic (e.g., ACSS, LVTS, Interac), cards (e.g., VISA, MasterCard), and global networks (e.g., SEPA, SWIFT)
  • Experience with technologies relating to blockchain, digital wallets, APIs, RPA
  • Proven program management skills with the demonstrated ability to lead large and complex transformational program and initiatives, in a multi-stakeholder environment
  • Experience providing service excellence, overseeing the quality of client deliverables and effectively managing teams and day-to-day relationships to ensure exceptional performance
  • Strong analytical skills and creative problem solving skills, flexibility to thrive in an ever-changing environment, and a “get it done” attitude
  • Ability to storyboard, develop and present information to senior executives
  • Great organizational, teamwork, and interpersonal skills, with proven success building relationships across all levels
  • Superior verbal and written communication

Why Deloitte?

Launch your career with The One Firm where you can make a greater impact than you ever thought possible. With endless opportunities at every turn, and a culture built to support and drive our people to be the very best they can be, Deloitte is The One Firm for you to learn, grow, create, and lead.

At Deloitte, we understand that everyone, and their career goals, are different. As a firm, we help create the conditions and opportunities that will enable our people to thrive – both professionally and personally. We do this by making three commitments to our people:

  • You will lead at every level: We grow the world’s best leaders so you can achieve the impact you seek, faster.
  • You can work your way: We give you the means to work how you want, and we have innovative spaces and the mindset to help you be wildly successful.
  • You will feel included and inspired: We create a deep sense of belonging where you can bring your whole self to work.

Apply now and let us show you how to push your career to the next level at Deloitte. The One Firm. For You.

Deloitte is an inclusive employer dedicated to building a diverse workforce.  We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective provincial human rights codes throughout all stages of the recruitment and selection process. Please advise the Recruiter to ensure your accessibility needs are accommodated throughout this process.  Information received relating to accommodation will be addressed confidentially.

We thank all applicants in advance for their interest; however, only those candidates selected for an interview will be contacted



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