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Senior Business Analyst, Artificial Intelligence Centre Of Excellence

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Date Posted: Nov 17, 2021

Reference Code: 82541-en_US

Job Type: Permanent 
Primary Location: Toronto, Ontario, Canada 
All Available Locations: Toronto 


Our Purpose

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.

Learn from deep subject matter experts through mentoring and on the job coaching
Be encouraged to deepen your technical skills…whatever those may be.
Have many careers in one Firm.

Your career is important to you. It's important to us, too. The time is right for you to join Deloitte.

What will your typical day look like?

You will understand business objectives and processes; elicit, analyze and document requirements; and translate them into functional specs for a solution that will meet the needs of business. You will use proven knowledge of BA standards and best practices while executing BA activities and deliverables. You will have a sense of ownership for the project, end solution, and balance business needs and technology capabilities to deliver the most optimal end solution possible. You will operate effectively in a fast-paced environment with cross-functional team members.  

Role Specific Responsibilities:

  • Understand business strategy, objectives and processes that will be enabled and/or enhanced by technology solution
  • Meet with requirements stakeholders (decision makers, systems owners, and/or end users) to elicit, analyze and document functional and non-functional requirements
  • Own and deliver BA artifacts including requirements documents, current and future state process flows, data flow diagrams, source-to-target mappings and/or other documents based on the need of the project
  • Conduct data analysis to validate business processes and guide requirements accordingly
  • Proactively identify and address conflicting requirements and/or gap(s) between requirements and technology capabilities
  • Proactively identify and address impacted business processes and/or operational activities by engaging the necessary stakeholders 
  • Collaborate with developers, architects and QA to ensure a common understanding of the requirements
  • Work in Agile project implementation
  • Translate the requirements into functional specs that can be leveraged by developers and QA team members for their respective deliverables 
  • Work with QA team members to develop test strategy and plan, and review test cases, test scripts and test suites to ensure optimum coverage of requirements to deliver a high-quality solution
  • Provide regular updates on project status, including raising risks, issues and impediments in a timely manner
  • Respond proactively to both business and project issues; take ownership of risks, issues and impediments as appropriate to resolve them in a timely manner
  • Manage relationship with project stakeholders – both business and technology; be the trusted advisor

About the team

The Artificial Intelligence (AI) CoE team in Solutions Delivery group within Deloitte’s ITS (Information Technology Services) is looking for an experienced Business Analyst Consultant.  AI CoE focuses on delivering solutions that have predictive, cognitive or other AI component to deliver value.
At Deloitte, we're committed to recognizing, affirming and celebrating the diversity of opinion, talent and expertise that make each person unique.  
A career at Deloitte will offer you the opportunity to:

  • Work in a fast growing and exciting organization with professionals who are eminent in their respective field
  • Have challenging and interesting work in a team environment
  • Continue your development throughout your career to reinforce and expand your chosen career path

Enough about us, let’s talk about you


  • 7+ years of experience in business analyst role/capacity with at least 5 years of experience in data-centric projects.
  • Demonstrated advanced knowledge of BA methodologies and best practices 
  • Proficiency in SQL and conducting data analysis, data profiling, etc.
  • Experience with cloud technologies and data science/data engineering/reporting tools considered an asset.
  • Experience with Business Intelligence tools like Tableau/Power BI is considered an asset.
  • Detail oriented with passion for technical quality and strong commitment to professional client service excellence
  • Demonstrated knowledge of various SLDC project development methodologies
  • Ability to build strong client and peer relationships while working in a team environment
  • Successful delivery utilizing offshore capabilities 
  • Strong organization skills in fast paced, multiple stakeholder matrix organization
  • Strong verbal and written communication skills
  • University degree or equivalent work experience


Our shared values

While our Purpose guides us and helps explain why we exist, our shared values describe the behaviour we expect from each other at the firm.

They provide common ground to unite us across cultures and geographies. They help us to earn the trust and respect of our stakeholders. We all commit to living by these shared values, to stay true to the principles they represent, and to honour the legacy from which they came. They are what sets us apart and makes us Deloitte.

Every day, we live our Purpose through the following five shared values:

  • Lead the way: Deloitte is not only leading the profession, but reinventing it for the future. We’re also committed to creating opportunity and leading the way to a more sustainable world.
  • Serve with integrity: Deloitte has earned the trust of employees, clients, regulators, and the public for 175 years. Upholding that trust is our single most important responsibility.
  • Take care of each other: We look out for one another and prioritize respect, fairness, development, and well-being.
  • Foster inclusion: We are at our best when we foster an inclusive culture and embrace diversity in all forms. We know this attracts top talent, enables innovation, and helps us deliver well-rounded client solutions.
  • Collaborate for measurable impact: We approach our work with a collaborative mind¬set, teaming across businesses, geographies, and skill sets to deliver tangible, measurable, attributable impact.


The next step is yours

Sound like The One Firm. For You? 

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action PlanReconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.

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