Salesforce Marketing Cloud, Senior Lead

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Date: Jun 10, 2022

Location: Toronto, Ontario, Canada

Company: Deloitte

Job Type: Permanent 
Primary Location: Toronto, Ontario, Canada 
All Available Locations: Toronto; Calgary; Montreal; Vancouver 

 

Our Purpose

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.

 

Learn from deep subject matter experts through mentoring and on the job coaching
Leverage the Deloitte CPA Advantage program, a comprehensive support program for CPA modules and the CFE.
Be encouraged to deepen your technical skills…whatever those may be.
 

Salesforce Marketing Cloud Senior Lead

Understanding the digital space and preparing for what is next is at our core. We help clients reimagine, create, manage and reshape how work gets done.  That’s the power of driving disruption. That is Deloitte Digital!

What will your typical day look like?

As a Salesforce Marketing Cloud (SFMC) Manager, you will bring considerable technical and product expertise to deliver world-class SFMC-based solutions to clients. You will be part of a dynamic leadership team that will be responsible for driving SFMC technical solutions at client sites. 

 

Your responsibilities will include: 

 

  • Serve as an integrator between business needs and technology solutions, helping to create technology solutions to meet clients’ business needs
  • Contribute to the development and cultivation of business and vendor relationships
  • Serve as a “Subject Matter Expert”, adding interpretive value to data presented or experienced insight into a functional process or issue
  • Display leadership and business judgment by anticipating client and project needs and developing alternative solutions
  • Identify opportunities for other Deloitte service offerings that can address client needs
  • Manage solutions, delegate resources, and help ensure quality assurance principles are met across projects and deliverables
  • Supervise the work of team members and support delivery team staff

 

About the team

Deloitte Digital's vision is simple. We empower our clients to re-imagine how they connect and engage with their customers. Our aim is to be a global leader in driving digital transformation using the Salesforce platform. By redefining the customer's digital journey, clients can look forward to stronger brand loyalty, a better a customer relationship, and a sales process so personal it feels effortless.

The Advertising, Marketing and Commerce team delivers and deploys strategy, design, and implementation of web content management, digital asset management, and other technology solutions in the digital marketing and content space.

Enough about us, let’s talk about you

Required:

 

  • Bachelor’s Degree
  • 15+ years of relevant technology consulting or industry experience
  • 15+ years in a technical or functional lead role
  • Experience managing at least two large-scale full-life cycle implementations of Marketing Cloud
  • At least 4-6 full life-cycle Salesforce Marketing implementations
  • Proven leadership skills demonstrating strong judgment, problem-solving, and decision-making abilities
  • Experience managing senior-level client relationships
  • Experience presenting to clients or other decision makers to present and sell ideas to various audiences (technical and non-technical)
  • Pre-sales, proposal, and RFP experience
  • Salesforce Certified Marketing Cloud Consultant / Salesforce certified Marketing Cloud Dev
  • Strong communication skills, both written and oral.

 

 

Our shared values

While our Purpose guides us and helps explain why we exist, our shared values describe the behaviour we expect from each other at the firm.

They provide common ground to unite us across cultures and geographies. They help us to earn the trust and respect of our stakeholders. We all commit to living by these shared values, to stay true to the principles they represent, and to honour the legacy from which they came. They are what sets us apart and makes us Deloitte.

Every day, we live our Purpose through the following five shared values:

  • Lead the way: Deloitte is not only leading the profession, but reinventing it for the future. We’re also committed to creating opportunity and leading the way to a more sustainable world.
     
  • Serve with integrity: Deloitte has earned the trust of employees, clients, regulators, and the public for 175 years. Upholding that trust is our single most important responsibility.
     
  • Take care of each other: We look out for one another and prioritize respect, fairness, development, and well-being.
     
  • Foster inclusion: We are at our best when we foster an inclusive culture and embrace diversity in all forms. We know this attracts top talent, enables innovation, and helps us deliver well-rounded client solutions.
     
  • Collaborate for measurable impact: We approach our work with a collaborative mind¬set, teaming across businesses, geographies, and skill sets to deliver tangible, measurable, attributable impact.

[Not to be removed or modified – this is firm standard]

The next step is yours
 

Sound like The One Firm. For You? Apply by [insert date].
 

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action PlanReconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.


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