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Salesforce B2B Commerce Cloud Specialist

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Date Posted: Nov 17, 2021

Reference Code: 66785-en_US

Job Type: Permanent 
Primary Location: Toronto, Ontario, Canada 
All Available Locations: Toronto 
Be encouraged to deepen your technical skills…whatever those may be.
Have many careers in one Firm.
Partner with clients to solve their most complex problems


Managed Services Salesforce consultant for fast-paced digital engagement

What will your typical day look like?<p>&nbsp;</p>

The Salesforce functional lead will bring in a good understanding and knowledge of Salesforce B2B Commerce Cloud and Community Cloud combined with working experience in Agile methodology. The functional lead will be responsible for working with the client Business Owner and Product Owner to create and maintain the product backlog in a Managed Services setting. The functional lead is also expected to lead enhancement discovery phase, adhere to sprint timelines and ensure that the product meets business expectations. The functional lead will exhibit expertise in working in fast paced environment consisting of teams spread across multiple geographies and be liaison between the Product Owner and the support team.  You will also need to ensure that all IT Service Management processes are followed by your team.

About the team<p>&nbsp;</p>

Deloitte Digital's vision is simple. We empower our clients to re-imagine how they connect and engage with their customers. Our aim is to be a global leader in driving digital transformation using digital platforms. By redefining the customer's digital journey, clients can look forward to stronger brand loyalty, a better a customer relationship, and a sales process so personal it feels effortless.

The Advertising, Marketing and Commerce team delivers and deploys strategy, design, implementation and support of web content management, digital asset management, and other technology solutions in the digital marketing and content space.

Enough about us, let’s talk about you<p>&nbsp;</p>

You are someone who is:

  • An individual with at least 3 years of technology consulting or other relevant industry experience
  • Has a good understanding and knowledge of Salesforce B2B Commerce Cloud and Community Cloud combined with working experience in Agile methodology
  • Must have contributed to at least one major Salesforce project from discovery to go-live or provided support for at least a year
  • Able to gather functional requirements, document them in user stories, and ensure correct configuration by other members of the onshore and offshore teams
  • Functional understanding of concepts, extensions & hooks and Bootstrap framework
  • Certified in Salesforce B2B Commerce Cloud
  • Ideally with experience in Community Cloud, Service Cloud and/or Marketing Cloud

Why Deloitte?

Launch your career with The One Firm where you can make an impact that matters in a way that you never thought possible. With endless opportunities at every turn, and a culture built to support and develop our people to be the very best they can be, Deloitte is The One Firm for you to learn, grow, create, connect, and lead. We do this by making three commitments to you:

  • You will lead at every level: We grow the world’s best leaders so you can achieve the impact you seek, faster.
  • You can work your way: We give you the means to be flexible in how you need and want to work, and we have innovative spaces, arrangements and the mindset to help you be wildly successful.
  • You will feel included and inspired: We create a deep sense of belonging where you can bring your whole self to work.

The next step is yours

Sound like The One Firm. For You?

At Deloitte we are all about doing business inclusively – that starts with having diverse colleagues of all abilities!  Deloitte encourages applications from all qualified candidates that represents the full diversity of communities across Canada. This includes candidates from Indigenous communities in support of living our values and our commitments to our Reconciliation Action Plan . We encourage you to connect with us at if you require an accommodation in the recruitment process, or need this job posting in an alternative format. We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.


Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.

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