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Project Manager, Information Technology Services

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Date Posted: Jul 2, 2019

Reference Code: 45555-en_US

Job Type:  Permanent 
Primary Location: Toronto, Ontario, Canada 
All Available Locations: Toronto 


Deloitte’s Information Technology Services department is seeking an experienced Project Manager to manage a variety of acquisition and infrastructure projects. Acquisitions are defined as the purchase of other businesses or companies by the Firm to support its overall growth strategy. Infrastructure knowledge and experience is required, including understanding of infrastructure technologies (Desktops, Server Hardware/Software, Virtual and Cloud infrastructure concepts, Networks, etc.)

Collaborative, resourceful and highly organized, the successful candidate will lead project teams comprised of Subject Matter Experts from across ITS (i.e. Technology and Infrastructure, Enterprise Architecture, IT Security, Project and Portfolio Services, IT Financial Management) and work closely with other service areas of the Firm (i.e. Marketplace Services, Finance, Talent, Legal, Corporate Development Office, Business Sponsors from Consulting, Audit, Tax Financial Advisory and Risk Advisory).  

Primary responsibilities and activities:

  • Demonstrate project management expertise through management of medium to large projects of varying complexity 
  • Manage all project-related deliverables (including project charters, schedules, budgets and financials, resourcing, risk identification and regular updates) for infrastructure technology deployment and acquisition projects
  • Maintain quality of technology standards by contributing to the consistent application and enforcement of organizational standards
  • Leverage strong communication and interaction skills in order to develop, maintain and leverage relationships with our external clients and ITS peers. This requires gaining an understanding of both business practices and the services and technologies delivered by ITS. Leverage official messaging in educating internal and external stakeholders on ITS standards, initiatives, points of views, etc.
  • Leverage strong technical and analytical skills to lead groups / work with other teams (weak-matrix environment / informal reporting relationships) to effectively deliver projects
  • Act as a technical liaison, providing guidance to internal and external stakeholders on technology requirements to support their business needs.  This requires a strong ability to translate business requirements into technology solutions and vice versa.
  • Act as a role model for Deloitte values and behaviors including operating “As One”. Cultivate and reinforce these values, norms and behaviors within the team and the larger ITS organization.
  • Continue to develop/refine the ITS Acquisition Playbook to drive standardization, improvements and efficiencies within the overall acquisition process.


  • Completed post-secondary program or degree in Computer Science or related discipline or equivalent work experiences.
  • Minimum of 5-8 years of experience as a project manager with direct experience in technology operations and support, preferably within Consulting or Professional Services industry
  • ITIL v3 Foundations certification is an asset
  • PMP designation is an asset
  • Ability to interact and work collaboratively with senior Firm leadership. The incumbent will also need to possess strong stakeholder management skills when dealing with both internal Deloitte Partners and external business personnel
  • Strong verbal and written communication skills, with an ability to adjust messaging as appropriate to the audience
  • Ability to ‘see the big picture’ and connect related facts and issues spanning multiple complex projects and initiatives
  • Strong analytical, problem solving and decision making skills, with the ability to lead a matrix-based team to deliver projects successfully
  • Experience working within a fast-paced, highly demanding environment with the ability to prioritize tasks and resources accordingly is essential
  • Experience in the implementation of standard operating procedures and processes.
  • Previous experience managing an acquisition is an asset
  • Knowledge / understanding of Deloitte’s project management processes, technology standards and business structure / operations is an asset
  • Bilingualism (English-French and/or English-Spanish) is an asset

Why Deloitte?

Launch your career with The One Firm where you can make a greater impact than you ever thought possible. With endless opportunities at every turn, and a culture built to support and drive our people to be the very best they can be, Deloitte is The One Firm for you to learn, grow, create, and lead.

At Deloitte, we understand that everyone, and their career goals, are different. As a firm, we help create the conditions and opportunities that will enable our people to thrive – both professionally and personally. We do this by making three commitments to our people:

  • You will lead at every level: We grow the world’s best leaders so you can achieve the impact you seek, faster.
  • You can work your way: We give you the means to work how you want, and we have innovative spaces and the mindset to help you be wildly successful.
  • You will feel included and inspired: We create a deep sense of belonging where you can bring your whole self to work.

Apply now and let us show you how to push your career to the next level at Deloitte. The One Firm. For You.

Deloitte is an inclusive employer dedicated to building a diverse workforce.  We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective provincial human rights codes throughout all stages of the recruitment and selection process. Please advise the Recruiter to ensure your accessibility needs are accommodated throughout this process.  Information received relating to accommodation will be addressed confidentially.

We thank all applicants in advance for their interest; however, only those candidates selected for an interview will be contacted



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