Product Manager

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Date: Jun 25, 2022

Location: Toronto, Ontario, Canada

Company: Deloitte

Job Type: Permanent 
Reference code: 100104   
Primary Location: Toronto, Ontario, Canada 
All Available Locations: Calgary; Edmonton; Halifax; Montreal; Saint John; St. John's; Toronto; Vancouver; Winnipeg 


Our Purpose

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.
Be expected to share your ideas and to make them a reality.
Be part of a firm that leads the way and pushes themselves to look like contemporary Canada.
Grow your network and your knowledge by joining one of our many Employee Resource Groups.

Enough about us, let’s talk about you

Enough about us, let’s talk about you


You are someone with:

  • Experience working in a manger role for an IT organization and/or consulting & advisory services to IT Organization and between 5+ years of relevant work experience
  • Pursing or completed a PM designation and between 3 to 5 years of relevant work experience
  • 3 to 5 years of Experience in SAFe  (Scaled Agile Framework) Implementations as a very strong asset
  • Experience in business analysis and process development as an asset
  • Strong technical skills & experience with Microsoft Office products
  • Expertise in Software Product Management disciplines such building roadmaps, systems operations, and regular maintenance cycle management
  • Ability to translate operational challenges into tactical improvement opportunities and develop requirements from a strategic perspective
  • Strong communication, facilitation and presentation skills


Our Solution Delivery Operations team offers an investigative approach to modernizing IT functions.  We help our IT team enhance quality, efficiency and effectiveness of the Solution Delivery function, process and internal controls.  Are you a leader that is passionate about making a difference?  Take a look at this exciting position.

Duties will include:

  • Assist in the delivery of projects to improve operations in one or more of the following functional areas: SAFe implementation, co-ordination, and education. Software selection and implementation, shared services, and/or IT transformation
  • Review and contribute to the planning and execution of projects, including advisory role, as needed.
  • Participate and/or lead current state findings workshops in order to understand and document key operational processes (i.e. project execution, compliance, resource management, reporting, etc.)
  • Developing individual program budgets
  • Driving initiatives in the operations team and organizationally that contribute to long-term operational excellence
  • Lead process improvement teams and own the delivery of the solution spanning one or multiple teams
  • Execute the delivery plan and be primary point of escalation for team impediments.
  • Develop materials for, and participate in the delivery of, presentations to Senior leadership and firm personnel
  • Assist with creation of proposals and other department development activities
  • Opportunities may arise to serve clients and / or support local office teams around the country
  • Contribute to IT eminence initiatives, including development of new service offerings and branding campaigns within the department

What will your typical day look like?

You will be responsible for organizing activities and overseeing a variety of department initiatives, from resource management, delivery and policy oversight. Job duties may include reviewing budgetary information, coordinating educational assignments for staff, interpreting financial data, and performing cost-benefit analysis on internal programs.

About the team

The Solution Delivery Operations practice focuses on the betterment and sustainment of Software Development and Service Delivery to our internal Service Lines who serve Deloitte clients, we are an integral part of Deloitte Canada’s Information Technology team.  We adhere to both regulatory and management standards, including ISO and SOC2, by applying quality controls and operational expertise to the software delivery function.


Our shared values

While our Purpose guides us and helps explain why we exist, our shared values describe the behaviour we expect from each other at the firm.

They provide common ground to unite us across cultures and geographies. They help us to earn the trust and respect of our stakeholders. We all commit to living by these shared values, to stay true to the principles they represent, and to honour the legacy from which they came. They are what sets us apart and makes us Deloitte.

Every day, we live our Purpose through the following five shared values:

  • Lead the way: Deloitte is not only leading the profession, but reinventing it for the future. We’re also committed to creating opportunity and leading the way to a more sustainable world.
  • Serve with integrity: Deloitte has earned the trust of employees, clients, regulators, and the public for 175 years. Upholding that trust is our single most important responsibility.
  • Take care of each other: We look out for one another and prioritize respect, fairness, development, and well-being.
  • Foster inclusion: We are at our best when we foster an inclusive culture and embrace diversity in all forms. We know this attracts top talent, enables innovation, and helps us deliver well-rounded client solutions.
  • Collaborate for measurable impact: We approach our work with a collaborative mind¬set, teaming across businesses, geographies, and skill sets to deliver tangible, measurable, attributable impact.

The next step is yours

Sound like The One Firm. For You? Apply by [insert date].

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action PlanReconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.

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