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Process Analyst, Intelligent Automation, Omnia AI Toronto

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Date Posted: Jul 23, 2020

Reference Code: 53689-en_US

Job Type: Permanent 
Primary Location: Toronto, Ontario, Canada 
All Available Locations: Toronto 


Learn from deep subject matter experts through mentoring and on the job coaching.
Be encouraged to deepen your technical skills…whatever those may be.
Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. 



Are you passionate about new and leading automation technology solutions? Are you driven to learn about them and keep up with market evolution? We want to hear from you!

What will your typical day look like?


As a Process Analyst in the Intelligent Automation (IA) Omnia AI service offering, you will be part of a team that delivers IA solutions to our clients and supports evaluation, architecture, and implementation of IA opportunities. We will count on you to resolve incidents quickly and proactively, advise and implement value-added enhancements that can transform our clients' business and provide excellent customer service. Responsibilities include:

  • Support project lead in the creation and ongoing refinement of an appropriately tailored IA solution that provides the optimum platform for rapid and repeatable delivery of automated processes.
  • Create process and workflow documentation that are well structured, maintainable, and easy to understand.
  • Collaborate with internal and external teams to document business and technical requirements for automation
  • Facilitate workshops on process shadowing, process optimization, and automation strategy
  • Facilitate automation training workshops with clients
  • Work in agile teams to analyze processes and asses their fit for automation
  • Work with teams and leadership to perform status reporting
About the team


Omnia AI, Deloitte's Artificial Intelligence practice, is comprised of specialized experts with hands-on experience, and cutting-edge information assets that facilitate successful Artificial Intelligence (AI) transformations. We develop AI-enabled solutions to address all aspects of a client’s transformative journey with disciplined focus on business outcomes.

In our view, the best IA Consultants are passionate about new and leading automation technology solutions, and are driven to learn about them and keep up with market evolution. They possess strong problem solving and analytical skills, are comfortable working remotely with colleagues and clients, and have an understanding of software development and/or configuration principles.


Enough about us, let’s talk about you


You are someone with:

  • 4+ years of business or process analyst experience with 1+ years in Intelligent Automation encouraged
  • A degree in computer science, engineering, business or a related field
  • Functional experience with enterprise level IA solutions such as: BluePrism, UiPath, Automation Anywhere, Workfusion
  • Great Powerpoint and presentation skills
  • Great communication skills and experience in client facing roles
  • Experience with Agile technologies and tools like JIRA
  • Experience with specific industries considered an asset (Financial Services, Public Sector, Energy)
  • Experience with software development methodology such as Waterfall, Agile, etc.

Why Deloitte?

Launch your career with The One Firm where you can make an impact that matters in a way that you never thought possible. With endless opportunities at every turn, and a culture built to support and develop our people to be the very best they can be, Deloitte is The One Firm for you to learn, grow, create, connect, and lead. We do this by making three commitments to you:

  • You will lead at every level: We grow the world’s best leaders so you can achieve the impact you seek, faster.
  • You can work your way: We give you the means to be flexible in how you need and want to work, and we have innovative spaces, arrangements and the mindset to help you be wildly successful.
  • You will feel included and inspired: We create a deep sense of belonging where you can bring your whole self to work.

The next step is yours

Sound like The One Firm. For You?

At Deloitte we are all about doing business inclusively – that starts with having diverse colleagues of all abilities!  We encourage you to connect with us at if you require an accommodation in the recruitment process, or need this job posting in an alternative format. We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.

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