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National Greenhouse Operations Senior Manager

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Date Posted: Sep 7, 2019

Reference Code: 45859-en_US

Experience a firm where wellness matters.
Build a network of colleagues for life
Be expected to share your ideas and to make them a reality.

Are you an experienced leader looking for the next big step in your career? Apply to this excellent opportunity at the Deloitte Greenhouse!


What will your typical day look like?

The Greenhouse Program Operations Manager leads the engine that amplifies the experience and accelerates the value delivered through the Greenhouse program.  This role has leadership oversight to a team of 6 geographically dispersed Greenhouse Managers and their client experience support teams across Canada and Chile.   This role reports to Managing Partner of the Greenhouse program and is critical to the success of the Greenhouse program by helping to: deliver excellent client experiences; drive operational excellence and help the Greenhouse team achieve its strategic goals.

As a key member of the national Greenhouse management team and oversees high-level talent management processes such as attracting talent and setting training standards and hiring procedures. This role also analyzes and improve organizational processes, and work flow to improve quality, productivity, efficiency and helps the Greenhouse lead Deloitte achieve its ‘Be Digital’ aspiration.

  • Client experience operations and facility and process management
  • Leads a team to drive effective execution of the Greenhouse program strategy including: budgets; period based reporting (financial and program performance; knowledge management; people process management; client experience; client feedback and impact reporting
  • Supports business development initiatives and contributes to the design and implementation of client Greenhouse labs and special events, as required
  • Leads/contributes to various leadership calls and meetings


About the team

The Deloitte Greenhouse provides immersive experiences designed to break down barriers and accelerate meaningful results through interactive labs tailored to address specific business challenges. The result? Behavioral science, design thinking, and strategy converge to help our clients solve their toughest business challenges. The Greenhouse team works in an exciting area at Deloitte! Our dynamic, positive and supportive team harnesses disruption, cultivates provocative ideas and thrives on differentiation.


Enough about us, let’s talk about you


You are someone with:

  • 10+ years’ experience in management, operations, and leadership
  • An understanding of general finance and budgeting
  • Leverage innovation and creativity as core attributes in your decision making processes
  • A collaborator and understand its value in driving team success and are accountable for the team’s results
  • Curious and have a passion for making a business impact. You have a pulse on what is happening in the business

Why Deloitte?

Launch your career with The One Firm where you can make an impact that matters in a way that you never thought possible. With endless opportunities at every turn, and a culture built to support and develop our people to be the very best they can be, Deloitte is The One Firm for you to learn, grow, create, connect, and lead. We do this by making three commitments to you:

  • You will lead at every level: We grow the world’s best leaders so you can achieve the impact you seek, faster.
  • You can work your way: We give you the means to be flexible in how you need and want to work, and we have innovative spaces, arrangements and the mindset to help you be wildly successful.
  • You will feel included and inspired: We create a deep sense of belonging where you can bring your whole self to work.

The next step is yours

Sound like The One Firm. For You?

At Deloitte we are all about doing business inclusively – that starts with having a diverse colleagues of all abilities!  We encourage you to connect with us at if you require an accommodation in the recruitment process, or need this job posting in an alternative format. We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.

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