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Microsoft 365 Cloud Security Operations Manager - L3

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Date Posted: Nov 21, 2021

Reference Code: 72383-en_US

Job Type: Permanent 
Primary Location: Toronto, Ontario, Canada 
All Available Locations: Toronto 

Be encouraged to deepen your technical skills…whatever those may be.
Partner with clients to solve their most complex problems
Be empowered to lead and have impact with clients, our communities and in the office.


What will your typical day look like?


As an M365 Cloud Security Operations Manager, you will be managing a team of Security Operations Analysts/Consultants that secure client’s M365 Cloud environment by implementing new concepts, techniques, and best practices to maintain a secure and compliant end-to-end cloud ecosystem.

You will embrace and live the firm’s purpose –to make an impact that matters –by pushing yourself and your team to identify solutions to challenges that are most important for our clients, people, and society, develop high-performing people and teams through challenging and meaningful opportunities and deliver exceptional client service by maximizing result, while also fostering collaboration across businesses and borders. You will also influence clients, teams and individuals positively, leading by example and establishing confident relationships and understand key objectives for clients and Deloitte, and align people to them to set appropriate priorities and direction.

As an M365 Cloud Security Operations Manager, you will:

  • Effectively manage a team of Security Operations staff in delivering Cloud Native Security Services to clients.
  • Engage with clients throughout the lifecycle of the project to provide consulting for services, processes and policies and ensure compliance of objectives as defined in SLAs.
  • Establish and sustain long-term relationships with top decision makers at key clients.
  • Ensure compliance of all procedures with the Change Management Process put up in place.
  • Demonstrate effective project management skills. Must be able to proactively drive and manage multiple tasks and timelines independently and as a team.

As our ideal candidate, you will possess deep Microsoft security technical expertise and program management skills to manage a team of L1, L2 staff in securing client’s cloud infrastructure. Your previous experience at a service provider or large enterprise will enable us to implement industry best practices to meet our client requirements. Your appetite to learn will ensure we keep up with the latest practices, ideas, and trends in the public cloud space.

About the team


Our Cloud MSSP is a 24/7 managed security service offering, involved in monitoring and responding to cyber threats, helping organizations protect and secure their cloud infrastructure in real-time using cloud native technologies. We help clients remain vigilant and defend against emerging threats and cyber-attacks with intelligent, secure and resilient solutions.

Deloitte is an industry leader in enabling our clients’ Cloud Transformation programs. From cloud consulting to implementation, and ongoing managed services we offer a full range of Cloud services and solutions. Building your career at Deloitte offers the opportunity to work with cutting-edge cloud technologies to deliver next-gen Cloud solutions. 

Enough about us, let’s talk about you


You are someone who has:

  • Knowledge of and experience with current and emerging cloud native security platforms.
  • Thorough understanding of M365/Azure Cloud Native Services such as MCAS, O365 DLP, ATP, Defender, Sentinel, etc.
  • Knowledge and experience in M365/Azure domains – Compliance, Identity and Access, Threat and Vulnerability, Network and Application security.
  • Ability to work with L1/L2 team to build in ability to rapidly detect, contain, investigate, remediate, and recover from security incidents.
  • Ability to prioritize and escalate risks to the senior leadership based on the procedures put up in place.
  • Proven ability to review and comment on complex contracts and to provide direction on the risk involved and how to mitigate the risk as well as providing strategic direction to both internal resources and external clients and to have direct contract negotiation experience.
  • Ensure project objectives are met within the given deadlines and threats are remediated according to their severity levels.
  • Must be able to work effectively at a management level – i.e., establish credibility and authority with Firm leadership and client counterparts and work collaboratively to achieve quality objectives.
  • Effectively communicate to diverse technical and nontechnical audiences, including developers, technical leads, peer architects, delivery owners, business owners, senior leaders, etc.
  • Prioritize and execute tasks in a high-pressure environment and must be able to manage multiple requests at the same time.

Required Technical and Professional Expertise

  • Technical degree: Computer Science or related.
  • Five or more years of relevant experience in a related role with at least 2 years at the management level and managing a team.
  • Two or more years in designing and implementing Cloud Security Solutions.
  • One or more years of experience using any CSPM solution.

Required Certifications (minimum 3):

  • Azure Solutions Architect Expert
  • Azure Security Engineer Associate
  • M365 Certified: Security Administrator Associate
  • M365 Certified: Enterprise Administrator Expert
  • CCSP

Why Deloitte?

Launch your career with The One Firm where you can make an impact that matters in a way that you never thought possible. With endless opportunities at every turn, and a culture built to support and develop our people to be the very best they can be, Deloitte is The One Firm for you to learn, grow, create, connect, and lead. We do this by making three commitments to you:

  • You will lead at every level: We grow the world’s best leaders so you can achieve the impact you seek, faster.
  • You can work your way: We give you the means to be flexible in how you need and want to work, and we have innovative spaces, arrangements and the mindset to help you be wildly successful.
  • You will feel included and inspired: We create a deep sense of belonging where you can bring your whole self to work.

The next step is yours

Sound like The One Firm. For You?

At Deloitte we are all about doing business inclusively – that starts with having diverse colleagues of all abilities!  Deloitte encourages applications from all qualified candidates that represents the full diversity of communities across Canada. This includes candidates from Indigenous communities in support of living our values and our commitments to our Reconciliation Action Plan . We encourage you to connect with us at if you require an accommodation in the recruitment process, or need this job posting in an alternative format. We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.


Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.

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