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Learning Manager, Deloitte Global Tax and Legal

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Date Posted: Oct 29, 2020

Reference Code: 56024-en_US

Job Type: Permanent 
Primary Location: Toronto, Ontario, Canada 
All Available Locations: Toronto 


Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. 
Experience a firm where wellness matters.
Be expected to share your ideas and to make them a reality.

What will your typical day look like?



Responsible for supporting the execution of the global curriculum for two Tax & Legal service lines (Business Tax & Deloitte Legal), this role will conceive, develop and deliver digital, virtual and live in person learning solutions that are scalable across the learning network. Key responsibilities include:

  • Supporting Service Line Learning Leaders with the strategic direction of the global curriculum for the relevant Tax & Legal service line, working with their curriculum teams to ensure alignment to the business strategy of the Tax & Legal practice, and Global Tax & Legal Learning strategic priorities
  • Leading the creation of learning deliverables from research and ideation through to implementation and maintenance
  • Managing client-facing content experts and external consultants in their process of preparing and delivering content for learning interventions
  • Indirectly managing specialist Deloitte Learning staff involved in developing and delivering learning assets (digital development and virtual/live learning delivery specialists)
  • Supporting various strategic project assignments for Global Tax & Legal Learning
  • Staying up to date on and communicating innovative learning theories and technologies and their benefits
  • Building close working relationships with similar roles across the firm to bring the best of the best to the Tax and legal practice


About the team



Deloitte Global Culture:


At Deloitte, we expect results. Incredible—tangible—results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and lead global strategies and provide programs and services that unite our network. In Deloitte Global, everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark. Deloitte Global supports our talented professionals in answering the question: What impact will you make?


In Deloitte Global Tax & Legal, we make an impact by deploying the right team of experts at the right time to address the needs of our businesses. Our professionals deliver top compliance and advisory SMEs and industry experts to support clients' challenges when operating in multiple jurisdictions, locally and abroad.


Enough about us, let’s talk about you



You are someone with:


  • Business & client focus:
    • Demonstrable client service focus and a commercial approach to decision taking
    • Consultative approach towards clients
    •  Ability to take an active interest in and grow understanding of the Tax & Legal business
    •  A mature, professional approach, including initiative and common sense, proactive and effective at proposing/initiating new ideas and alternatives where appropriate
      • Stakeholder management & relationship building:
    • Ability to build rapport with business practitioners, including the firm‘s most senior levels of management
    • Effective at managing multiple stakeholders, balancing their needs
    • Ability to build powerful, productive in person and virtual relationships & networks throughout organizations (internal and external) to bring the best from the outside in
  • Communications
    • Ability to effectively and confidently communicate and build rapport across cultures
    • Demonstrated written and verbal communication skills, displaying the ability to influence
    • Ability to communicate complex messaging in a simplified, logical manner (at the appropriate level of detail for the audience)
      • Creative, innovative thinking skills with an ability to collaborate with team members on best practices
      •  Able to effectively build relationships with, lead, coach and develop junior staff in a virtual environment
      •  Effective at coping with a fast paced, pressured and varied workload including effective project/time management skills, ability to multi-task, managing to milestones, and providing regular status updates
      •  Ability to cope with change & ambiguity and respond appropriately.
      •  Actively seeks self-development opportunities
      • Willingness to travel including willingness to work away from home, as necessary, including at weekends.
  • Five to eight years of experience in the learning and development field, with two to four years of demonstrated experience in the design and delivery of innovative learning solutions
  • Experience of designing and delivering technology enabled learning solutions using technologies such as Brainshark, Articulate, Flip, Zoom etc. is essential.
  • Excellent English language proficiency (written and spoken).
  • Excellent command of desktop technology packages (Word, Excel and particularly Powerpoint)
  • Experience working with professional practice is preferred; experience of working in a tax or legal environment would be an added benefit.
  • Experience working with a global/regional audience including experience designing and delivering learning assets for multicultural audiences is desirable.


Why Deloitte?

Launch your career with The One Firm where you can make an impact that matters in a way that you never thought possible. With endless opportunities at every turn, and a culture built to support and develop our people to be the very best they can be, Deloitte is The One Firm for you to learn, grow, create, connect, and lead. We do this by making three commitments to you:

  • You will lead at every level: We grow the world’s best leaders so you can achieve the impact you seek, faster.
  • You can work your way: We give you the means to be flexible in how you need and want to work, and we have innovative spaces, arrangements and the mindset to help you be wildly successful.
  • You will feel included and inspired: We create a deep sense of belonging where you can bring your whole self to work.

The next step is yours

Sound like The One Firm. For You?

At Deloitte we are all about doing business inclusively – that starts with having diverse colleagues of all abilities!  We encourage you to connect with us at if you require an accommodation in the recruitment process, or need this job posting in an alternative format. We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.

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