Learning & Development Manager, Deloitte Global People Leadership & Career Development

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Date: Jun 24, 2022

Location: Toronto, Ontario, Canada

Company: Deloitte

Job Type: Permanent 
Reference code: 99827   
Primary Location: Toronto, Ontario, Canada 
All Available Locations: Toronto 


Our Purpose


At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.


Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. 
Experience a firm where wellness matters.
Be expected to share your ideas and to make them a reality.


Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cutting edge products and services that deliver outstanding value and that are global in vision and scope? Work with premier thought leaders in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture? Want to make an impact that matters? Consider Deloitte Global.

What will your typical day look like?


  • Develop and maintain key relationships within business, People teams and broad talent development stakeholders
  • Participate in the full life-cycle of program design, development, implementation and evaluation, including but not limited to needs analysis, creating/sourcing relevant materials, communications, surveys, facilitation and train the trainer sessions.
  • Collaborate with stakeholders to understand business priorities and identify related mindset shifts, behavioral changes and performance improvements.
  • Recommend development initiatives to achieve objectives.
  • Adopt an iterative approach to designing and delivering innovative development initiatives tied to measurable business results that meet stakeholder needs and development objectives.
  • Leverage best in class techniques and tools, offer on-going, immersive and engaging learning experiences that include education, experience and exposure opportunities.
  • Facilitate proprietary Deloitte professional and leadership learning sessions, in both classroom and virtual environments creating a comfortable, inclusive and engaging learning environment for meaningful discovery, discussion and collaboration.
  • Improve programming as necessary and monitor changes in relevance and value to business.
  • Stay up to date on trends and best practices to improve performance and engage the modern learner, incorporating innovative solutions into content design and development recommendations.
  • Develop and deliver creative & effective communication campaigns to communicate value & engage learners for general & business unit specific initiatives.

About the team


Deloitte Global:


At Deloitte, we expect results. Incredible—tangible—results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and lead global strategies and provide programs and services that unite our network. In Deloitte Global, everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark. Deloitte Global supports our talented professionals in answering the question: What impact will you make?


Global People supports our talented, forward-thinking professionals with a broad range of development, wellbeing, and engagement programs to enhance their professional and personal journeys. We provide top-notch, leading-edge thinking and advisory support and partner with our businesses to ensure our professionals develop the right skills and talents to deliver on ambitious priorities

Enough about us, let’s talk about you

You are someone with


  • Bachelor’s Degree in Human Resource Management, Industrial/Organizational Psychology, Instructional Design or related field preferred
  • Minimum of 3 years experience in roles that require strong learning & development experience creating L&D programs of varying scales
  • Minimum of 2 years experience in a consulting
  • Broader HR experience beyond the minimum years of L&D focus is a plus
  • Ability to work comfortably and communicate effectively in a multinational, culturally diverse and virtual environment
  • Strong organizational skills and project management skills
  • Strong verbal and written communication skills; strong business writing skills required
  • Ability to work independently and in a self-directed manner with minimal guidance
  • Ability to manage competing, high-priority demands in a fast-paced environment
  • Ability to be flexible and adaptable to change when presented with shifting priorities and deadlines
  • Change management experience is a plus
  • Experience with a variety of learning technologies and their application within learning programs.
  • Working with global, virtual and offshore teams is a plus as is experience working directly with clients/final stakeholders
  • Advanced skills in all Microsoft Office applications (PowerPoint, Excel, Word, Outlook and Teams)
  • Knowledge of learning management systems (i.e. Saba, etc.)
  • Knowledge of learning content design software (i.e. Articulate, etc.)


Our shared values


While our Purpose guides us and helps explain why we exist, our shared values describe the behaviour we expect from each other at the firm.

They provide common ground to unite us across cultures and geographies. They help us to earn the trust and respect of our stakeholders. We all commit to living by these shared values, to stay true to the principles they represent, and to honour the legacy from which they came. They are what sets us apart and makes us Deloitte.


Every day, we live our Purpose through the following five shared values:


  • Lead the way: Deloitte is not only leading the profession, but reinventing it for the future. We’re also committed to creating opportunity and leading the way to a more sustainable world.
  • Serve with integrity: Deloitte has earned the trust of employees, clients, regulators, and the public for 175 years. Upholding that trust is our single most important responsibility.
  • Take care of each other: We look out for one another and prioritize respect, fairness, development, and well-being.
  • Foster inclusion: We are at our best when we foster an inclusive culture and embrace diversity in all forms. We know this attracts top talent, enables innovation, and helps us deliver well-rounded client solutions.
  • Collaborate for measurable impact: We approach our work with a collaborative mind¬set, teaming across businesses, geographies, and skill sets to deliver tangible, measurable, attributable impact.

The next step is yours

Sound like The One Firm. For You? 

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action PlanReconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.

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