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InsurCloud Service Manager, System Engineering

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Date Posted: Jan 27, 2020

Reference Code: 46570-en_US

   Job Type: Permanent 
   Primary Location: Toronto, Ontario, Canada 
   All Available Locations: Toronto 


   Learn from deep subject matter experts through mentoring and on the job coaching.

   Be encouraged to deepen your technical skills…whatever those may be.

   Partner with clients to solve their most complex problems.



Are you ready to take your career to the next level? Read on..

What will your typical day look like?


As a Service Manager within InsurCloud’s Managed Services, you will lead and support the entire portfolio of Managed Services. You will be involved to provide thought leadership and experience by identifying future roles as more clients enroll in the service. You will also work with the InsurCloud Application Lead to operationalize support processes, oversee and co-ordinate scope for client enhancements.

About the team


Amid rapid industry transformation, Canada's small and mid-sized insurance carriers are under more pressure than ever to modernize their core operating systems. Deloitte’s solution to this is our InsurCloud Offering specifically designed to help Canadian insurance carriers overcome these barriers. InsurCloud utilizes insights gained through Deloitte’s collective experience working with various insurance carriers and offers a pre-configured solution that Deloitte can bring forward as an offering to its clients, reducing implementation costs, timelines and risk.


In addition to the solution InsurCloud also offers Managed and Innovation Services i.e. ongoing support from our Consulting Technology team that lets carriers maintain business value today and embrace the innovations of tomorrow. Under the Managed Service Deloitte provides Application/Infrastructure management, Maintenance and Enhancement services.

Enough about us, let’s talk about you


You are someone with:

  • 10-12 yrs Service Management experience, 5 years in a leadership role
  • Experience in establishing service management organizations and processes
  • Demonstrated client and vendor management skills
  • Mentoring and coaching abilities
  • Solid understanding of IT organizations and specific challenges and issues.


Why Deloitte?


Launch your career with The One Firm where you can make an impact that matters in a way that you never thought possible. With endless opportunities at every turn, and a culture built to support and develop our people to be the very best they can be, Deloitte is The One Firm for you to learn, grow, create, connect, and lead. We do this by making three commitments to you:

  • You will lead at every level: We grow the world’s best leaders so you can achieve the impact you seek, faster.
  • You can work your way: We give you the means to be flexible in how you need and want to work, and we have innovative spaces, arrangements and the mindset to help you be wildly successful.
  • You will feel included and inspired: We create a deep sense of belonging where you can bring your whole self to work.

The next step is yours


Sound like The One Firm. For You?

At Deloitte we are all about doing business inclusively – that starts with having a diverse colleagues of all abilities!  We encourage you to connect with us at if you require an accommodation in the recruitment process, or need this job posting in an alternative format. We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.

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