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Global Delivery Network Manager, Deloitte Global Consulting

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Date Posted: Nov 25, 2021

Reference Code: 85247-en_US

Job Type: Permanent 
Primary Location: Toronto, Ontario, Canada 
All Available Locations: Toronto 


Our Purpose


At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.

Learn from deep subject matter experts through mentoring and on the job coaching
Leverage the Deloitte CPA Advantage program, a comprehensive support program for CPA modules and the CFE.
Be encouraged to deepen your technical skills…whatever those may be.
Build your leadership skills at Deloitte University.
Have many careers in one Firm.
Partner with clients to solve their most complex problems
Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. 
Enjoy My Benefit Dollars - a flexible benefit to support your physical, financial and emotional well-being. 
Experience a firm where wellness matters.
Experience MyFlex and an agile work environment where work is what you do not where you do it
Experience MyFlex where reduced hours or seasonal work allows you to meet your personal goals.
Build a network of colleagues for life
Have an impact that matters through pro bono and significant volunteer opportunities.
Be empowered to lead and have impact with clients, our communities and in the office.
Be expected to share your ideas and to make them a reality.
Be part of a firm that leads the way and pushes themselves to look like contemporary Canada.
Grow your network and your knowledge by joining one of our many Employee Resource Groups.



Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cuttingedge products and services that deliver outstanding value and that are global in vision and scope? Work with premier thought leaders in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture?

What will your typical day look like?


The role will work with other managers within the Strategic Initiatives & Analytics team to lead this workstream within Global Delivery Network, which plays a critical role in:


  • Leading the design, expansion, and operationalization of the Sales & Operations Planning (S&OP) capability, developed in the context of the Globalizing Consulting initiative
  • The S&OP capability aims at devising a new demand planning process and tool to enhance visibility over the capabilities required to deliver Deloitte’s Global Refuse to Lose, Global Strategic, Global Targeted and MF-Priority deals across multiple Focus Areas /
  • Offerings (SAP, Cloud, Oracle, Operate, Salesforce, Workday, etc.)
  • Expanding the functionality of the demand planning process by integrating the Anaplan platform with STAFFIT and Jupiter


Although there will be collaboration with other managers in the workstream on other initiatives, this role is primarily focused on the Sales & Operations (S&OP) capability, including working with the GDN Change & Adoption lead in the development and
implementation of a robust change management and adoption strategy for S&OP. The work of this workstream is complex and will fundamentally change how Consulting (and Deloitte/other businesses) plans resource demand in the future.


  • Refining the strategic narrative and the business case at support of the scaling and the capability growth of the Global Delivery Network
  • Providing oversight to the development of a quarterly reporting process to measure the operational performance of Delivery Centers part of the Global Delivery Network
  • Ensuring the logic, accuracy, and appropriate scope of strategic and and benchmarking analyses and their synthesis into clear and concise reports, for executive review
  • Developing analytical frameworks and executive-level presentations to achieve buy-in of new initiatives and strategic recommendations


The role will be required to develop effective cross-functional relationships in a multi-stakeholder environment across multiple geographies. He/she will interact on a regular basis with key stakeholders in the Delivery Centers, in the Member Firms and with Global leaders to drive implementation of key initiatives and promote GDN adoption. This is a great opportunity for professionals interested in establishing global relationships within Deloitte.

About the team


Deloitte Global Culture:


At Deloitte, we expect results. Incredible—tangible—results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and lead global strategies and provide programs and services that unite our network. In Deloitte Global, everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark. Deloitte Global supports our talented professionals in answering the question: What impact will you make?


Global Consulting provides innovative solutions for cross-cultural, cross-border challenges our teams may encounter around the world. Using leading-edge tools, methods, and resources, we deliver top-notch service that is applied locally while staying true to our global brand and core values.

Enough about us, let’s talk about you


You are someone with:


  • MBA or equivalent Masters degree
  • 5 – 10+ years of experience in strategy & operations or financial advisory in a top tier consulting firm or within a strategic planning/corporate development function in a global organization
  • Technical Skills:
    • Strong proficiency in building strategic narratives through PowerPoint
    • Strong experience with financial modeling in Microsoft Excel
    • Experience in managing work and project documentation in Microsoft Teams
    • Experience with Tableau or Anaplan, will be considered a plus
  • Excellent communication and presentation skills, with the ability to translate quantitative and qualitative analyses into clear and concise business narratives
  • Outstanding research and analytical skills: ability to manage and develop junior practitioners in synthesizing large sets of data and surface meaningful insights and recommendations
  • Advanced project management skills
  • Advanced attention to detail
  • Passion for promoting a more inclusive and collaborative team’s environment through mentorship and sponsorship of teams of at least of 5 resources
  • Ability to comfortably work in a global, multi workstream, matrixed environment
  • High degree of endurance and flexibility to work through multiple iterations of work and quickly manage changing priorities and diverse subject matters
  • Ability to deliver under pressure and provide informed responses to leadership in short timeframes
  • Ability to handle sensitive leadership information with utmost confidentiality
  • High degree of comfort working in an unstructured environment that requires solving complex, open-ended issues with incomplete data and little direction
  • High degree of self-confidence, poise, maturity, discretion, diplomacy and empathy


Our shared values


While our Purpose guides us and helps explain why we exist, our shared values describe the behaviour we expect from each other at the firm.

They provide common ground to unite us across cultures and geographies. They help us to earn the trust and respect of our stakeholders. We all commit to living by these shared values, to stay true to the principles they represent, and to honour the legacy from which they came. They are what sets us apart and makes us Deloitte.


Every day, we live our Purpose through the following five shared values:


  • Lead the way: Deloitte is not only leading the profession, but reinventing it for the future. We’re also committed to creating opportunity and leading the way to a more sustainable world.
  • Serve with integrity: Deloitte has earned the trust of employees, clients, regulators, and the public for 175 years. Upholding that trust is our single most important responsibility.
  • Take care of each other: We look out for one another and prioritize respect, fairness, development, and well-being.
  • Foster inclusion: We are at our best when we foster an inclusive culture and embrace diversity in all forms. We know this attracts top talent, enables innovation, and helps us deliver well-rounded client solutions.
  • Collaborate for measurable impact: We approach our work with a collaborative mind¬set, teaming across businesses, geographies, and skill sets to deliver tangible, measurable, attributable impact.

The next step is yours

Sound like The One Firm. For You? Apply by [insert date].

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action PlanReconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.

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