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Global Coaching Program Lead, Deloitte Global People Inclusion & Leadership Development

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Date Posted: Jan 11, 2021

Reference Code: 61541-en_US

Job Type: Permanent 
Primary Location: Toronto, Ontario, Canada 
All Available Locations: Toronto 


Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
Experience a firm where wellness matters.
Be expected to share your ideas and to make them a reality.


What will your typical day look like?



Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cuttingedge products and services that deliver outstanding value and that are global in vision and scope? Work with premier thought leaders in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture?


This role will work alongside leaders and colleagues in the Inclusion and Leadership Development team, People Advisors, and business unit leaders to manage Deloitte Global’s coaching program.


  • You’ll use your exceptional organization and project management skills to manage the external coaching portfolio— including serving as the primary point of contact for coaching requests and external vendors.
  • You’ll use your data analytics skills to track a dashboard of coaching engagements and will partner with our Operations team to manage invoicing and billing for all coaching engagements.
  • With oversight, you will manage the use of assessments within the coaching program, including 360 and Hogan Assessments, and will be the primary point of contact for vendor relationships.
  • You will design materials to support the coaching program and will own communications for all materials, including drafting PowerPoint briefings, stakeholder emails, and program websites.
  • You will partner with internal program teams when assessments and coaching are leveraged, and will work with internal clients around the world to advise talent professionals and business leaders on their utilization of coaching.


About the team



Deloitte Global Culture:


At Deloitte, we expect results. Incredible—tangible—results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and lead global strategies and provide programs and services that unite our network. In Deloitte Global, everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark. Deloitte Global supports our talented professionals in answering the question: What impact will you make?


Global People supports our talented, forward-thinking professionals with a broad range of development, well-being, and engagement programs to enhance their professional and personal journeys. We provide top-notch, leading-edge thinking and advisory support and partner with our businesses to ensure our professionals develop the right skills and talents to deliver on ambitious priorities.


Enough about us, let’s talk about you


You are someone with:


  • Minimum 5 years of relevant experience
  • Bachelor’s degree in HR, psychology, business, or related discipline
  • Proficiency in Office, particularly Excel, PowerPoint, project management, navigating ambiguity, working autonomously with understanding of when to escalate matters for leadership approval
  • Expert knowledge of verbal and written communication skills, consultative approach toward clients, cross-cultural sensitivity, bility to maintain confidentiality and exercise care in addressing issues
  • Proven ability to excel in a high volume, fast-paced, complex environment; work in an environment requiring ingenuity, innovation, flexibility, and an entrepreneurial attitude, be highly self-motivated and able to drive results while working in a virtual team environment, demonstrated strong strategic-thinking skills with an ability to identify, recommend, and collaborate with team members on process improvements and best practices
  • Masters degree in Industrial-Organizational (I-O) Psychology, Occupational Psychology, Organizational Behavior, or a related discipline
  • Prior experience coaching (both delivering coaching and program managing), creating compelling data visualizations and working in a multi-national, global team environment
  • Certifications in Hogan Assessments and 360 feedback survey tools
  • Experience working in Sharepoint and Teams


Why Deloitte?

Launch your career with The One Firm where you can make an impact that matters in a way that you never thought possible. With endless opportunities at every turn, and a culture built to support and develop our people to be the very best they can be, Deloitte is The One Firm for you to learn, grow, create, connect, and lead. We do this by making three commitments to you:

  • You will lead at every level: We grow the world’s best leaders so you can achieve the impact you seek, faster.
  • You can work your way: We give you the means to be flexible in how you need and want to work, and we have innovative spaces, arrangements and the mindset to help you be wildly successful.
  • You will feel included and inspired: We create a deep sense of belonging where you can bring your whole self to work.

The next step is yours

Sound like The One Firm. For You?

At Deloitte we are all about doing business inclusively – that starts with having diverse colleagues of all abilities!  We encourage you to connect with us at if you require an accommodation in the recruitment process, or need this job posting in an alternative format. We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.

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