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Events Team Manager, Deloitte University

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Date Posted: Aug 28, 2019

Reference Code: 46158-en_US

Build your leadership skills at Deloitte University.
Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. 
Be empowered to lead and have impact with clients, our communities and in the office.
 

What will your typical day look like?

Deloitte University North (DU North) seeks a creative, curious, and innovative individual with extensive experience in and knowledge of experience design and execution, event coordination, communications, and team management. Reporting to the DU North Director of Experience and Operations, this manager role will lead and manage a team of experience planners in the curation and delivery of a world-class learning experience.

Key Responsibilities
  • Lead and manage a team of talented DU North experience planners
  • Coach DU North experience planners to their highest potential
  • Oversee program assignment to the experience planners
  • Manage the coordination and execution of complex programs from end-to-end
  • Identify, develop and manage tools to assist the team with efficiencies and elevated client experience
  • Seek continuously for new ideas, latest trends and best practices regarding client experience
  • Report on various key performance indicators
  • Respond appropriately to issues as they arrive and provide options for solution
  • Use appropriate judgement for escalations when necessary
  • Cultivate relationships and collaborate with other DU North stakeholders, internal and external, in the seamless delivery of the DU North experience
  • Build a strong network with the global Deloitte University community to enable the sharing of lessons learned and provide input into global standards, shared objectives, and common needs
  • Contribute to continued growth and development of the DU North Experience and Operations team
  • Conduct regular audits to monitor operational standards of DU North
Enough about us, let’s talk about you

You are someone with:

  • Minimum of 7 years' experience in experience design and execution and event coordination
  • Demonstrated event management skills
  • Ability to work with all levels of an organization
  • Formal people management experience, including performance management
  • Ability to solve complex challenges in an agile environment
  • Advanced computer skills in PowerPoint, MS Word, Excel & Outlook
  • Experience with Dephi and Cvent or other event management software
  • Excellent verbal and written communication skills
  • Ability to work independently, under time pressure and deal effectively under stress
  • Accuracy and attention to detail
  • Ability to multitask
  • Excellent interpersonal, time management and client service skills
  • Flexibility to work overtime
  • Self-starter, independent and proactive

Why Deloitte?

Launch your career with The One Firm where you can make an impact that matters in a way that you never thought possible. With endless opportunities at every turn, and a culture built to support and develop our people to be the very best they can be, Deloitte is The One Firm for you to learn, grow, create, connect, and lead. We do this by making three commitments to you:

  • You will lead at every level: We grow the world’s best leaders so you can achieve the impact you seek, faster.
  • You can work your way: We give you the means to be flexible in how you need and want to work, and we have innovative spaces, arrangements and the mindset to help you be wildly successful.
  • You will feel included and inspired: We create a deep sense of belonging where you can bring your whole self to work.


The next step is yours

Sound like The One Firm. For You?

At Deloitte we are all about doing business inclusively – that starts with having a diverse colleagues of all abilities!  We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation in the recruitment process, or need this job posting in an alternative format. We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.

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