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Client Experience Professional (Receptionist)

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Date Posted: Nov 21, 2021

Reference Code: 84065-en_US

Job Type: Temporary Contract 
Primary Location: Toronto, Ontario, Canada 
All Available Locations: Toronto 

 

Our Purpose


Enjoy My Benefit Dollars - a flexible benefit to support your physical, financial and emotional well-being. 
Experience a firm where wellness matters.
Be expected to share your ideas and to make them a reality.
 

 


The Business Operations group is seeking a Client Experience Professional (Receptionist) for one of our downtown office locations.

What will your typical day look like?


The Client Experience Professional (Receptionist) is responsible for working with the Business Operations Manager, Workflow Coordinator, and various service delivery teams to oversee, maintain and ensure the smooth and efficient day to day operations of Deloitte’s offices.  This role performs general clerical duties and tasks requiring attention to detail, accuracy, and precision.  Duties are performed in accordance with established office routines and operations.  The individual is expected to have knowledge of a general office environment, typical office practices and procedures prior to entering position.  Practical knowledge is required for delivering excellent office support services including reception services, providing excellent customer service, providing coverage for the office’s mailroom, floor support and facilities services. 

About the team

 

The members of the Business Operations team possess a practical body of knowledge that is applied in the delivery of office support.  It includes jobs in the areas of procurement, mailroom, concierge, delivery and distribution, reception, records, hoteling resource management and facilities management. The Business Operations role draws upon knowledge of the specific function discipline and the organization's business practices providing services to ensure the safe, efficient and effective operation of the organization. 

Enough about us, let’s talk about you


You are someone who is:
 

  • 1-2 years of work experience in reception, customer service, event services, hospitality, or a facilities environment is an asset
  • Intermediate level knowledge of Microsoft Word, Excel, and Outlook
  •  Excellent verbal and written communication skills
  • Excellent customer service skills
     

 

Our shared values

While our Purpose guides us and helps explain why we exist, our shared values describe the behaviour we expect from each other at the firm.

They provide common ground to unite us across cultures and geographies. They help us to earn the trust and respect of our stakeholders. We all commit to living by these shared values, to stay true to the principles they represent, and to honour the legacy from which they came. They are what sets us apart and makes us Deloitte.

Every day, we live our Purpose through the following five shared values:

  • Lead the way: Deloitte is not only leading the profession, but reinventing it for the future. We’re also committed to creating opportunity and leading the way to a more sustainable world.
     
  • Serve with integrity: Deloitte has earned the trust of employees, clients, regulators, and the public for 175 years. Upholding that trust is our single most important responsibility.
     
  • Take care of each other: We look out for one another and prioritize respect, fairness, development, and well-being.
     
  • Foster inclusion: We are at our best when we foster an inclusive culture and embrace diversity in all forms. We know this attracts top talent, enables innovation, and helps us deliver well-rounded client solutions.
     
  • Collaborate for measurable impact: We approach our work with a collaborative mind¬set, teaming across businesses, geographies, and skill sets to deliver tangible, measurable, attributable impact.



The next step is yours
 

Sound like The One Firm. For You? 
 

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action PlanReconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.

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