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Client Experience Professional, Business Operations

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Date Posted: Nov 14, 2019

Reference Code: 48052-en_US

Job Type: Temporary Contract 
Primary Location: Toronto, Ontario, Canada 
All Available Locations: Toronto 

Have many careers in one Firm.
Build a network of colleagues for life
Have an impact that matters through pro bono and significant volunteer opportunities


Are you a motivated customer service professional looking for a new opportunity? Apply below!

What will your typical day look like?


The Client Experience Professional is responsible for working with the Workflow Coordinator and various service delivery teams to oversee maintain and ensure the smooth and efficient day-to-day operations of Deloitte’s offices. Practical knowledge is required for delivering excellent office support services including greeting clients, security assistance, ordering supplies, facilities management, photocopying, binding, filing, etc. You will be ensuring the readiness of the office environment for the day-to-day operations as well as performing general office maintenance and organization of meeting rooms while providing excellent customer service to any client’s inquiries regarding mail, courier items and supplies. 

About the team


The members of the Business Operations team possess a practical body of knowledge that is applied in the delivery of office support.  It includes jobs in the areas of procurement, mailroom, security, concierge, delivery and distribution, reception, records, telecommunications, hoteling resource management and facilities management.  The Business Operations role draws upon knowledge of the specific function discipline and the organization's business practices to provide services to ensure the safe, efficient and effective operation of the organization. The Business Operations group is seeking a Client Experience Professional for our Toronto office.

Enough about us, let’s talk about you


You are someone with: 

  • 1-2 years work experience in customer service, hospitality, or a facilities environment is an asset
  • Excellent verbal and written communication skills
  • Ability to respond to requests in a timely manner and to prioritize and organize workload
  • Able to lift up to 50 pounds
  • May be required to work in all Toronto-region locations

Why Deloitte?

Launch your career with The One Firm where you can make an impact that matters in a way that you never thought possible. With endless opportunities at every turn, and a culture built to support and develop our people to be the very best they can be, Deloitte is The One Firm for you to learn, grow, create, connect, and lead. We do this by making three commitments to you:

  • You will lead at every level: We grow the world’s best leaders so you can achieve the impact you seek, faster.
  • You can work your way: We give you the means to be flexible in how you need and want to work, and we have innovative spaces, arrangements and the mindset to help you be wildly successful.
  • You will feel included and inspired: We create a deep sense of belonging where you can bring your whole self to work.

The next step is yours

Sound like The One Firm. For You?

At Deloitte we are all about doing business inclusively – that starts with having diverse colleagues of all abilities!  We encourage you to connect with us at if you require an accommodation in the recruitment process, or need this job posting in an alternative format. We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.

Apply now

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