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Client Account Specialist, TMT - Large Priority Accounts

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Date Posted: Nov 24, 2021

Reference Code: 88106-en_US

Job Type: Permanent 
Primary Location: Multiple Locations, Canada 
All Available Locations: Toronto 


Our Purpose

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.

Learn from deep subject matter experts through mentoring and on the job coaching
Leverage the Deloitte CPA Advantage program, a comprehensive support program for CPA modules and the CFE.
Have many careers in one Firm.
Partner with clients to solve their most complex problems
Experience a firm where wellness matters.

Are you looking for an opportunity to expand your sales and operational skills nationally? We are looking for someone who wants to be part of a growing industry, to support accounts and industry initiatives.

What will your typical day look like?

Every day will not be the same, but here is an overview of the role:
Client Account Management (50%)
•    Provide sales and operational support to key TMT Large Priority Accounts (e.g. account team meetings, Teams sites, marketing and event management, pipeline management, internal briefings, etc.)
•    Assist with account campaigns and work with pursuit teams to drive key opportunities to close
•    Support relationship plans focused on key executives for the account leadership team
•    Build internal relationships to help enable overall account management operations
Technology, Media and Telecom (TMT) Industry (50%)
•    Support the TMT Chief of Staff and Industry Managing Partner to execute the national strategy
•    Build a national community by developing and executing a multi-channel communication strategy and industry branding (e.g. Yammer, newsletters, Town Halls)
•    Be an industry learning & development champion by promoting industry-related webinars, learning opportunities, etc.
•    Support sales governance through pipeline analysis and assisting teams through sales processes
•    Develop internal documents and deliverables on a regular basis for executive audiences
•    Work with key stakeholders to help drive key initiatives across different segments/businesses/regions
•    Build internal relationships at all levels of the firm, cross-industry/business/region

About the team

Join a group of high-performing, dynamic, driven and fun individuals working together as a team to bring best practices and innovative ideas to our clients. We connect regionally, nationally, and globally to share experiences and ideas which have proven to help address our client’s top priorities and get to the heart of business issues. Our cohesive team is passionate about helping each other, driving results, being the experts of our clients, and developing a functional knowledge of our sectors and industries.

Enough about us, let’s talk about you

You are someone with:
•    Bachelor's degree and a minimum of 2-3 years of relevant professional services experience
•    Knowledge and experience in the TMT industry and sales operations is an asset
•    Ability to work on multiple priorities with minimal supervision and guidance
•    Entrepreneurial mindset, creative problem solver and analytical
•    Experience working with multiple stakeholders  
•    Poised, professional presence and high articulacy
•    Effective communication and presentation skills across multi-channels (in-person, virtual, digital)
•    Knowledge in project / program management, financial reporting and marketing is required
•    Proficient in Microsoft Office and interested in learning new technology to enable collaboration and presentations/facilitation


Our shared values

While our Purpose guides us and helps explain why we exist, our shared values describe the behaviour we expect from each other at the firm.

They provide common ground to unite us across cultures and geographies. They help us to earn the trust and respect of our stakeholders. We all commit to living by these shared values, to stay true to the principles they represent, and to honour the legacy from which they came. They are what sets us apart and makes us Deloitte.

Every day, we live our Purpose through the following five shared values:

  • Lead the way: Deloitte is not only leading the profession, but reinventing it for the future. We’re also committed to creating opportunity and leading the way to a more sustainable world.
  • Serve with integrity: Deloitte has earned the trust of employees, clients, regulators, and the public for 175 years. Upholding that trust is our single most important responsibility.
  • Take care of each other: We look out for one another and prioritize respect, fairness, development, and well-being.
  • Foster inclusion: We are at our best when we foster an inclusive culture and embrace diversity in all forms. We know this attracts top talent, enables innovation, and helps us deliver well-rounded client solutions.
  • Collaborate for measurable impact: We approach our work with a collaborative mind¬set, teaming across businesses, geographies, and skill sets to deliver tangible, measurable, attributable impact.

The next step is yours

Sound like The One Firm. For You? 

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action PlanReconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.

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