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Career Development Manager - Onboarding Exp, Deloitte Global People Inclusion & Leadership Dev

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Date Posted: Jan 11, 2021

Reference Code: 61542-en_US

Job Type: Permanent 
Primary Location: Toronto, Ontario, Canada 
All Available Locations: Toronto 


Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
Experience a firm where wellness matters.
Be expected to share your ideas and to make them a reality.


What will your typical day look like?



Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cuttingedge products and services that deliver outstanding value and that are global in vision and scope? Work with premier thought leaders in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture?


  • Design, build and execute best in class Onboarding experience for all Deloitte Global (DTTL) new hires across the world, including processes and content to support (communications, toolkits, education sessions, checklists, etc.)
  • Develop relationships with Member firm contacts, regional contacts, and DTTL People COEs
  • Partner and collaborate closely with all relevant People COE’s and internal stakeholders, including business unit leaders to deliver a seamless onboarding experience to Deloitte Global leaders and professionals
  • Manage project execution for onboarding experience, including technology build out and partnership with Global Technology services
  • Manage onboarding experience content, resources, and toolkits
  • Manage virtual onboarding sessions, including oversight of scheduling and logistics, speaker selection and upskilling, content review for relevancy and accuracy, and supporting technology
  • Ensure assigned deliverables meet project objectives and timelines, recognizing and managing dependencies between other projects and/or initiatives
  • Evaluate effectiveness of the entire experience and recommend opportunities for continued innovative improvements
  • Track onboarding experience KPI’s and report back on the process to leadership monthly
  • Manage compliance requirements for all new hire types, maintain relationship with Risk & Ethics office for up to date guidelines and requirements
  • Maintain relationships with Member Firms for accurate reporting and alignment on requirements
  • Responsible reporting and awareness of all new hire and ad hoc compliance requirements
  • Maintain an expert level of knowledge on current learning and onboarding trends, tools, technologies, and theories


About the team



Deloitte Global Culture:


At Deloitte, we expect results. Incredible—tangible—results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and lead global strategies and provide programs and services that unite our network. In Deloitte Global, everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark. Deloitte Global supports our talented professionals in answering the question: What impact will you make?


Global People supports our talented, forward-thinking professionals with a broad range of development, well-being, and engagement programs to enhance their professional and personal journeys. We provide top-notch, leading-edge thinking and advisory support and partner with our businesses to ensure our professionals develop the right skills and talents to deliver on ambitious priorities.


Enough about us, let’s talk about you



You are someone with:


  • 3+ years of professional experience in a complex global environment
  • A minimum of 1 year in a role specifically focused on building out and managing onboarding experience for a global complex audience
  • Learning and development background, knowledge of adult learning theory, program design frameworks and translating those into a corporate environment
  • Experience building, designing and executing best in class Onboarding experience
  • Strong project management background with experience managing project team resources
  • Experience working in a global environment
  • Experience managing multiple stakeholders
  • Instructional design knowledge and learning design tools knowledge
  • Facilitation experience with variety of audiences in size and level, including virtual facilitation experience
  • Learning Management System (LMS) knowledge, and ServiceNow knowledge


Why Deloitte?

Launch your career with The One Firm where you can make an impact that matters in a way that you never thought possible. With endless opportunities at every turn, and a culture built to support and develop our people to be the very best they can be, Deloitte is The One Firm for you to learn, grow, create, connect, and lead. We do this by making three commitments to you:

  • You will lead at every level: We grow the world’s best leaders so you can achieve the impact you seek, faster.
  • You can work your way: We give you the means to be flexible in how you need and want to work, and we have innovative spaces, arrangements and the mindset to help you be wildly successful.
  • You will feel included and inspired: We create a deep sense of belonging where you can bring your whole self to work.

The next step is yours

Sound like The One Firm. For You?

At Deloitte we are all about doing business inclusively – that starts with having diverse colleagues of all abilities!  We encourage you to connect with us at if you require an accommodation in the recruitment process, or need this job posting in an alternative format. We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.

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