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Business Development Manager - Salesforce

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Date Posted: Aug 27, 2019

Reference Code: 46132-en_US

Partner with clients to solve their most complex problems
Have an impact that matters through pro bono and significant volunteer opportunities.
Be empowered to lead and have impact with clients, our communities and in the office.

What will your typical day look like?

Deloitte Canada is seeking an experienced sales and account management professional to support our successful and growing Salesforce technology practice.  The individual will report to the national Customer & Marketing consulting leader with respect to market position, relationship with Salesforce and sales activities. The competency of sales and account management is managed by Marketplace Services.  The BDM will be required to follow the Firm’s account management and sales process and will have a secondary reporting relationship to a Senior Account Manager in our Marketplace Services team, who is responsible for the purposes of policy, process, compensation and career management.

Working with the Partners and leveraging existing marketing programs (e.g. Best Managed Companies), the primary role of the position will be to develop relationships with owners and senior-level executives in target companies to identify opportunities that will generate top-line revenue. To bring focus, client service opportunities (e.g. Salesforce solutions) will be reviewed with the leadership team before they are pursued.

The BDM will initiate, lead or support interdependent relationship building and sales activity at a number of prospective target accounts. Once a qualified sales opportunity has been identified, you will help assemble a team to drive the pursuit, guiding them with the requisite technical and interpersonal skills.


As a BDM within this line of business you will:
  • Participate and coordinate the development of the target list and sales strategies related to Salesforce services and solutions;
  • Drive key sales campaigns/initiatives with a national scope;
  • Plan and execute sales calls, manage proposal development and the closing process in collaboration with Deloitte team members and Salesforce-focused practice leads ;
  • Maintain ongoing account and opportunity status reporting for leadership using the firm's CRM system;
  • Develop strong working relationships with Partners related to assigned targets and clients;
  • Maintain an understanding of and relationship with other Deloitte marketing, sales and pursuit support practitioners;
  • Promote and leverage existing Deloitte programs (Best Managed, Women of Influence, etc.) within the practice;
  • Provide informal sales coaching of selected senior team members;
  • Engage in travel, nationally and internationally, as frequently as is required and without restriction;
  • As directed, participate in select account teams to support relationship building – you will be approximately 75% externally focused (i.e., focused on target list), and 25% internally focused


Enough about us, let’s talk about you
  • Minimum 15 years of sales experience, with at least 5 years selling professional services in Salesforce;
  • Demonstrable ability to train and mentor others in professional sales;
  • Demonstrated understanding of business, business pain points, and an ability to converse with business leaders;
  • Consummate professional in relationship management and strategic selling;
  • Excellent interpersonal relations and demonstrated ability to work with others effectively in teams;
  • Excellent project management skills;
  • Self-starter, independent and proactive;
  • Strong communication skills, both verbal and written.
  • Maintain and foster senior relationships with Salesforce and ensure Deloitte is included in events that are appropriate under our Independence Guidelines.
  • Act as a subject matter expert on Salesforce technologies, strategy, and selling motion.
  • Coach Deloitte teams on Salesforce tactics and strategy in sales scenarios
  • Work as connector across Salesforce Sales, Service and Support

Why Deloitte?

Launch your career with The One Firm where you can make an impact that matters in a way that you never thought possible. With endless opportunities at every turn, and a culture built to support and develop our people to be the very best they can be, Deloitte is The One Firm for you to learn, grow, create, connect, and lead. We do this by making three commitments to you:

  • You will lead at every level: We grow the world’s best leaders so you can achieve the impact you seek, faster.
  • You can work your way: We give you the means to be flexible in how you need and want to work, and we have innovative spaces, arrangements and the mindset to help you be wildly successful.
  • You will feel included and inspired: We create a deep sense of belonging where you can bring your whole self to work.

The next step is yours

Sound like The One Firm. For You?

At Deloitte we are all about doing business inclusively – that starts with having a diverse colleagues of all abilities!  We encourage you to connect with us at if you require an accommodation in the recruitment process, or need this job posting in an alternative format. We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.

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