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Analytics & Behavioral Insights Senior Manager, Deloitte Global Talent)

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Date Posted: Dec 5, 2021

Reference Code: 79408-en_US

Job Type: Permanent 
Primary Location: Toronto, Ontario, Canada 
All Available Locations: Vancouver; Toronto 


Our Purpose


At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.

Learn from deep subject matter experts through mentoring and on the job coaching
Leverage the Deloitte CPA Advantage program, a comprehensive support program for CPA modules and the CFE.
Be encouraged to deepen your technical skills…whatever those may be.
Build your leadership skills at Deloitte University.
Have many careers in one Firm.
Partner with clients to solve their most complex problems
Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. 
Enjoy My Benefit Dollars - a flexible benefit to support your physical, financial and emotional well-being. 
Experience a firm where wellness matters.
Experience MyFlex and an agile work environment where work is what you do not where you do it
Experience MyFlex where reduced hours or seasonal work allows you to meet your personal goals.
Build a network of colleagues for life
Have an impact that matters through pro bono and significant volunteer opportunities.
Be empowered to lead and have impact with clients, our communities and in the office.
Be expected to share your ideas and to make them a reality.
Be part of a firm that leads the way and pushes themselves to look like contemporary Canada.
Grow your network and your knowledge by joining one of our many Employee Resource Groups.



Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cuttingedge products and services that deliver outstanding value and that are global in vision and scope? Work with premier thought leaders in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture?


What will your typical day look like?


This role will work closely with Analytics & Behavioral Insights function leader to advise on the incorporation of behavioral science into Global Talent’s strategy with a combination of scientific rigor that demonstrates a breadth and depth of expertise as well as an ability to communicate compellingly insights to an executive audience. They will lead experimental research in support of Global Talent’s strategic priorities. These projects are developed at the direction of the Global Board, Global Executive, and Executive Talent Council.


This individual will oversee and lead the execution of experiments, the collection of data, and delivery of projects through dedicated project teams, identify insights and global trends, and advise stakeholders on how to interpret their results. This individual will lead a team of resources aligned to Global Talent as well as resources aligned to other organizations across Deloitte – including, Global Financial Integration Group (FIG), Global Technology Services (GTS), and US Strategic Analytics.


Examples of past and current projects include: defining a ‘blind’ experiment to assess the talent review and promotion process; designing the career aspirations survey; facilitating advisory calls with Talent Leaders to generate buy-in for participation in surveys, experiments, and research for Global Talent project teams (e.g., ALL IN: Diversity & Inclusion, Global Learning, Leadership development, Refreshed Talent Experience, Global Performance Experience, etc.); advising on the design of focus groups discussions in support of Global Talent priority areas; managing the development of materials and insights in support of the global Executive and Board and the Executive Talent Council.



  • As part of the Global Talent team:
    • Drive the application of analytics and behavioral science to influence key strategic decisions across the network
    • Design, develop, and conduct research experiments from planning, preparing, monitoring, collecting, analyzing, and interpreting results
    • Develop compelling, logically structured, actionable data driven insights (including storytelling of research/analytics findings for all audience levels, including Executives
    • Lead on the governance and execution of advanced analytics and behavioral science in support ofglobal talent priority initiatives as needed, this includes both strategic priorities (sprints) and strategic initiatives driven by the PMO
    • Collaborate on the development of tools and technology to support the application of behavioral science to inform Global Talent strategy and priority areas
    • Provide thought leadership by speaking and writing about topics related to talent and behavioral science for Global Talentinternal stakeholder groups
    • Advise on survey design principles and delivery best practices
    • Keep current in new research developments and techniques related to people/HR analytics that could be applied to Global Talent priority areas
    • Lead the preparation of deliverables (e.g., meeting agendas, presentations, summary/notes, etc.) for key project meetings (e.g. ALL IN Community of Practice) or Global Talent meetings (e.g., Executive Talent Council) and leadership communication
  • Future responsibilities could shift to other projects. If so, the underlying responsibilities would be similar, yet the topic area would change

About the team


Deloitte Global Culture:


At Deloitte, we expect results. Incredible—tangible—results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and lead global strategies and provide programs and services that unite our network. In Deloitte Global, everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark. Deloitte Global supports our talented professionals in answering the question: What impact will you make?


Global Talent supports our high-performing and diverse professionals around the world. We engage with our business units to promote growth and development of our people toward their individual professional and personal advancement while ensuring a balance of career and life goals.

Enough about us, let’s talk about you



You are someone with:


  • Advanced university degree required. PhD a plus.
  • Experience working in a large, multinational organization, preferably in the Consulting or HR/Talent function for a professional services firm. Desired level would be an Experienced Senior Manager (depending on member firm job level structures).
  • Multiple years working at Deloitte, within a member firm or Deloitte Global, would be beneficial experience for this role.
  • Strong knowledge of the behavioral sciences, including industrial psychology or behavioral economics covering foundational as well as recent research
  • Ability to communicate concepts from the behavioral sciences in clear tangible ways, demonstrating their applicability and making acting on them accessible to a non-expert audience
  • Ability to analyse a real-world problem to identify applicable concepts and insights from the behavioral sciences
  • Ability to design and execute experimental research to estimate the causal impact of interventions on psychological and behavioral outcomes· Familiarity with statistical techniques in an applied setting – preferable in people analytics – including an understanding of data strategy and associated governance programs
  • Ability to colloborate as a topic expert, involving carefully listening to interpret and understand key questions, and communicating to not only to convey expertise but to advance project objectives
  • Familiarity with basic talent strategy, processes, concepts, data, technology, and trends (including promotions, hiring, attrition, compensation/total rewards)
  • Ability to manage projects and people, including the ability to manage up, down and across
  • Significant experience building relationships with and prioritizing work from a diverse group of stakeholders


Our shared values


While our Purpose guides us and helps explain why we exist, our shared values describe the behaviour we expect from each other at the firm.

They provide common ground to unite us across cultures and geographies. They help us to earn the trust and respect of our stakeholders. We all commit to living by these shared values, to stay true to the principles they represent, and to honour the legacy from which they came. They are what sets us apart and makes us Deloitte.


Every day, we live our Purpose through the following five shared values:


  • Lead the way: Deloitte is not only leading the profession, but reinventing it for the future. We’re also committed to creating opportunity and leading the way to a more sustainable world.
  • Serve with integrity: Deloitte has earned the trust of employees, clients, regulators, and the public for 175 years. Upholding that trust is our single most important responsibility.
  • Take care of each other: We look out for one another and prioritize respect, fairness, development, and well-being.
  • Foster inclusion: We are at our best when we foster an inclusive culture and embrace diversity in all forms. We know this attracts top talent, enables innovation, and helps us deliver well-rounded client solutions.
  • Collaborate for measurable impact: We approach our work with a collaborative mind¬set, teaming across businesses, geographies, and skill sets to deliver tangible, measurable, attributable impact.

The next step is yours

Sound like The One Firm. For You? 

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action PlanReconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.

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