Job Type: Permanent
Work Model: Remote
Reference code: 135372
Primary Location: Toronto, ON
All Available Locations: Toronto, ON; Halifax, NS; Ottawa, ON
Our Purpose
At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.
By living our Purpose, we will make an impact that matters.
- Have many careers in one Firm.
- Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
- Learn from deep subject matter experts through mentoring and on the job coaching
Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.
As the Paradigm Director for Deloitte Global, you will work to ensure the successful evolution, deployment, adoption, and long-term sustainability of Deloitte Global risk platform for Client and Engagement Acceptance procedures supporting core business and risk processes across the Deloitte network. The role ensures business requirements are effectively evaluated, prioritized, and translated into platform capabilities that align with risk policy, regulatory requirements, operational objectives, and enterprise technology strategy. Through leadership of roadmap planning, prioritization, solution design, stakeholder engagement, and member firm onboarding activities, the role directly contributes to the successful execution of global transformation objectives and realization of strategic investments.
The role is essential to maintain alignment across multiple businesses, member firms, and interconnected platforms, helping ensure consistent processes, effective risk management, successful integrations, and positive user experiences.
What will your typical day look like?
Responsibilities include:
- Leads global business engagement, requirements governance, solution design, and roadmap execution activities for a strategic global risk and engagement management platform.
- Drives the strategic product evolution and ongoing deployment of the Paradigm platform, in collaboration with Deloitte Technology, member firms, and business leaders to identify strategic opportunities, define priorities, and deliver business capabilities.
- Leads the solicitation, assessment, challenge, and governance of business requirements from senior stakeholders across multiple businesses, risk domains, jurisdictions, and regulatory environments.
- Owns translation of business needs into roadmap recommendations, solution designs, and delivery priorities, balancing business objectives, risk policy requirements, regulatory obligations, operational efficiency, user experience, and long-term platform sustainability.
- Provides leadership across multiple interconnected risk domains including Entity Due Diligence (Know Your Client), Business Relationship Management, Engagement Risk Assessment, Risk Scoring, and Consultation Management.
- Leads the global demand management, prioritization, and roadmap planning process, evaluating strategic, operational, regulatory, and technology considerations to determine recommended investment priorities and delivery sequencing across the platform.
- Exercises significant judgment in balancing competing stakeholder demands, business objectives, risk requirements, technical constraints, and resource capacity, with recommendations routinely serving as the basis for governance and steering committee decisions.
- Partners with product, architecture, engineering, and business leadership teams to design, document, build, test, and implement enterprise capabilities and process improvements.
- Represents the platform's business, process, and integration requirements in cross-program design discussions, influencing enterprise-wide solutions and ensuring alignment across interconnected risk, engagement management, finance, independence, CRM, master data, and delivery ecosystems.
- Partners with counterparts across Jupiter, DESC, SRM, MDM, SWIFT, suMMit, Omnia, OCP, and member firm solutions to identify cross-platform impacts, define integration requirements, resolve design dependencies, and support development of cohesive end-to-end business processes and user experiences.
- Drives alignment and consensus among senior stakeholders across Risk, Deloitte Technology, Audit & Assurance, Tax & Legal, Strategy, Risk & Transactions, and Technology & Transformation organizations.
- Leads member firm engagement and onboarding activities, partnering with senior business leaders to drive adoption, support deployment planning, communicate business value, and facilitate successful implementation of global capabilities.
- Represents strategic business requirements and product direction in governance, planning, and decision-making forums, influencing operating model evolution, roadmap priorities, enterprise integrations, and long-term transformation objectives.
- Acts as a senior advisor on risk processes, technology enablement, business transformation, regulatory requirements, and global operating model considerations, providing thought leadership across connected platforms and domains.
About the team
Global Risk & Brand Protection protects, preserves and enhances the Deloitte brand. We navigate the dynamic risk landscape across the areas of risk management, confidentiality & privacy, cyber security oversight, regulatory, independence & conflicts, and Anti-Corruption/financial crimes. We foster trusting relationships across the Deloitte network through collaboration, facilitation and responsive guidance.
Enough about us, let’s talk about you
Qualifications
Required:
- Typically requires 12-15+ years of progressive experience across one or more of the following areas:
- Enterprise product management and product leadership
- Risk management, compliance, or regulatory programs
- Business process transformation and operating model design
- Technology strategy, delivery, and platform implementation
- Professional and consulting service delivery
- Large-scale program or portfolio management
- Significant experience operating within complex, highly matrixed organizations and leading initiatives that span multiple business functions, stakeholder groups, jurisdictions, and technology platforms is required.
- Experience influencing senior leaders, facilitating decision-making across diverse stakeholder groups, and driving alignment without formal authority is essential.
- Prior experience working with enterprise-scale business applications, global deployments, interconnected technology ecosystems, risk-related business processes, and strategic transformation initiatives is strongly preferred.
- Demonstrated ability to balance business objectives, risk considerations, regulatory requirements, operational needs, and technology capabilities in the development of strategic recommendations and scalable solutions is required.
- Bachelor’s degree in risk management, business administration, accounting, finance, or related field
Preferred:
- Bachelor’s degree in Business, Information Systems, Computer Science, Engineering, Risk Management, Accounting, Law, or a related discipline.
- Significant experience in enterprise product management, business transformation, risk management, technology delivery, professional and consulting service delivery, or related leadership roles.
- Demonstrated experience working within complex, highly matrixed organizations and leading cross-functional initiatives that span business, risk, and technology domains.
- Strong understanding of enterprise-scale technology platforms, business process transformation, stakeholder management, and strategic delivery practices.
- Equivalent combinations of education and directly relevant professional experience may be considered. Master’s degree in business administration, public administration, or related; or a juris doctorate degree.
- Previous professional services experience on a global scale.
Total Rewards
The salary range for this position is $140,000 - $260,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.
Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.
Our promise to our people: Deloitte is where potential comes to life.
Be yourself, and more.
We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.
You shape how we make impact.
Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.
Be the leader you want to be
Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.
Have as many careers as you want.
We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.
The next step is yours
At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.
We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).
When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.
Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.