Workforce Analytics Manager

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Date: Mar 17, 2023

Location: Toronto, Ontario, Canada

Company: Deloitte

Job Type: Permanent 
Reference code: 122172   
Primary Location: Toronto, ON  
All Available Locations: Toronto, ON; Burlington, ON; Calgary, AB; Halifax, NS; Vancouver, BC; Vaughan, ON; Victoria, BC; Windsor, ON; Winnipeg, MB 


Our Purpose


At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.

  • Learn from deep subject matter experts through mentoring and on the job coaching
  • Be encouraged to deepen your technical skills…whatever those may be.
  • Partner with clients to solve their most complex problems


What will your typical day look like?

There’s never a dull day for a Manager in the Workforce Transformation (WT) team, as unpredictable situations will require you to review your priorities and adapt your approach. That being said, on any given day you might:

  • Facilitate client working sessions and meetings to explore possibilities, co-create solutions, or make key decisions related to ongoing engagements
  • Meet with your team to provide feedback and guidance, review work, and make progress against deliverables 
  • Connect with subject matter experts across multiple disciplines to continue evolving our tools and methodologies around learning experience. 
  • Lead as part of a cross-functional teams to understand client business objectives and articulate how we can engage with them to meet their needs.

In this role, you may do some of the following activities:


  • Consult with clients to understand the impact of disruption on the work, worker and workplace and help them define their ambition and strategy for transforming the workplace of the future.
  • Design and plan projects that address the needs of clients, and manage expectations and relationships while delivering within the agreed scope.
  • Advise clients on everything from talent acquisition to managing attrition (i.e., Talent Lifecycle Analytics).
  • Forecast future talent needs and the availability of right talent to address business needs (i.e., Strategic Workforce Planning).
  • Translate business strategy and needs into the right skills and roles (i.e., Capability Analytics).
  • Understand and advise how robotics, automation, and other factors will stand to change the workforce required in the future (i.e., Future of Work).
  • Contribute to internal efforts to grow our practice, whether through conducting research, developing methodologies and tools, networking SMEs and partners in the workforce analytics ecosystem.
  • Apply expertise as well as curiosity to co-design with clients and lead teams in investigating and analyzing problems and organizing and communicating information in compelling ways

About the team


Workforce Transformation (WT) is a practice within Human Capital Consulting at Deloitte. In WT, we support clients in realizing the potential in the ‘Future of Work’. As our clients transform their business models across all industries and geographies, we helps re-imagine the work they do, how that works gets done, by whom and where. We are a committed, diverse, supportive and collaborative group of professionals who are passionate about unlocking the potential of people in organizations whilst creating rewarding and meaningful career experiences for people at all levels.


Our core offerings span three pillars (with your focus being in the Workforce Strategy pillar): 


  • Workforce Development – focused on ensuring organizations have the skills they need to realize the potential of business-led transformation:  
  • Rewards – focused on optimizing an organization’s approach to rewarding, recognizing and mobilizing talent:
  • Workforce Strategy - which examines the interconnected macro and micro strategies necessary to thrive in the ‘future of work’:

Enough about us, let’s talk about you


You are a people-focused and commercially minded leader who sees tech as an enabler for workforce analytics, and “lives and breaths” the principles of growth and development for themselves and their teams. You have the following experience/expertise:


  • 3+ years of experience leading and developing agile teams
  • 5+ years of experience in applying data analytics – ideally to challenges around people and the workforce – in a consulting or business-partnering role
  • Knowledge of statistical and analytical software as well as HRIS and BI technologies (such as IBM Watson, Tableau, Qlik, R and Microsoft Excel) is an asset.
  • Strong analytical skills and ability to synthesize, assess, and communicate information effectively: You can use analysis, experience, and judgement to develop meaningful insights and recommendations for clients.
  • Partnered with business leaders to create a strategic workforce plan that enable business transformation
  • Coached and developed high-performing people and teams while delivering exceptional client service

You are the type of person that: 


  • Builds trust and maintained strong relationships with clients, partnering with them to set direction and priorities for the business.
  • Is genuinely passionate about helping organizations transform their workforce. You keep up with trends in the market today and have your own point of view on how work is changing for businesses and people and are excited about helping organizations shape and prepare for this.
  • Is comfortable working in ambiguity. You are able to work in a fast-paced environment with sometimes unpredictable circumstances or changes, and make informed decisions without all the information.
  • Has a strong commitment to professional and client service excellence.


Our promise to our people: Deloitte is where potential comes to life.


Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships – between leaders and their people, the firm and its people, peers, and within in our communities.

The next step is yours


At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action PlanReconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.

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