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Date: Mar 28, 2025
Location: Toronto, Ontario, Canada
Company: Deloitte
Job Type: Permanent
Work Model: Remote
Reference code: 128940
Primary Location: Toronto, ON
All Available Locations: Toronto, ON; Burlington, ON; Edmonton, AB; Halifax, NS; Kitchener, ON; Ottawa, ON
Our Purpose
At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.
By living our Purpose, we will make an impact that matters.
- Have many careers in one Firm.
- Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
- Learn from deep subject matter experts through mentoring and on the job coaching
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Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.
What will your typical day look like?
Reporting directly to the Managing Director, Vendor Management Office (VMO), this Director-level role will lead the technology Vendor Management Office across a global organization. The VMO leader will be responsible for end-to-end technology vendor management, and accountable for the total health of the Global VMO, as well as for a combination of IT vendor contract, performance, relationship, and risk management. This role will also define, facilitate and drive enforcement of policy and processes associated with vendor management functions, including collaboration with businesses, member firms and stakeholders across the globe necessary to get things done.
Key Responsibilities
Operational/budgetary:
- Plans operations for 30+ global shared services and technical teams.
- Manages operational budget covering staffing and related expenses and funding for process improvement, cost optimization and automation.
Strategic:
- Provide leadership and set the strategic direction, mission and vision of the Deloitte technology vendor management office (VMO), and vendor management capabilities in alignment with the strategic and operational objectives of the technology organization and the broader enterprise.
- Develop organizational design and functional roles and responsibilities for technology vendor management office.
- Set the strategic priorities for the VMO in alignment with IT and strategic and operational objectives.
- Drive vendor management reporting and metrics with vendor management scorecard and KPI metrics.
- Provide assistance to procurement to optimize the cost-effectiveness of negotiations and ensure compliance of negotiated agreements to established vendor management policies and practices (such as articulation of service levels and deliverables, etc.).
- Guide and influence senior leadership vision and decisions across all business areas and MFs and serve as trusted advisor on vendor management.
Operational :
- Establish and/or approve internal and external policies, standards and processes for vendor interaction.
- Manage the maintenance/enhancement of tools for use in vendor management, including vendor tracking, analytics and performance management tools.
- Serve as the leadership-level point of contact between the vendors and internal customers consuming vendor services and solutions.
- Manage the collection, consolidation and communication of reporting and data on vendor contracts, performance, risk and relationships to key stakeholders and vendors.
- Coordinate with asset management resources, where applicable, to assist in the management and tracking of software/hardware assets and consumption of cloud-based entitlements.
Relationship Management:
- Collaboration with internal stakeholders — including IT and business resources, sourcing and procurement.
- Serves as a trusted advisor to global technology leaders as well as vendor stakeholders of the Deloitte.
About the team
Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.
Enough about us, let’s talk about you
Education & Experience
- Education: bachelor’s degree with Masters or MBA preferred.
- Years of Experience: 10+ years of sourcing or IT Project management experience.
- Strong vendor management experience.
- Minimum of 6 years managing teams.
- Minimum of 5 years operating at the Director level
Other Qualifications
- Demonstrated ability to meet deadlines and manage related risks.
- Strong situation leadership instincts and abilities.
- Ability to manage and work with culturally and geographically diverse populations.
- Ability to lead and drive virtual teams.
Total Rewards
The salary range for this position is $140,000 - $260,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.
Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.
Our promise to our people: Deloitte is where potential comes to life.
Be yourself, and more.
We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.
You shape how we make impact.
Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.
Be the leader you want to be
Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.
Have as many careers as you want.
We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.
The next step is yours
At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.
We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).
By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.
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