Sr. Cloud Engineer, Deloitte Global Technology (GI-Enterprise Cloud Managed Services)

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Date: Sep 22, 2022

Location: Toronto, Ontario, Canada

Company: Deloitte

Job Type: Permanent 
Reference code: 118963   
Primary Location: Toronto, Ontario, Canada 
All Available Locations: Toronto, ON 

 

Our Purpose

 

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

 

By living our Purpose, we will make an impact that matters.

 

  • Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. 
  • Experience a firm where wellness matters.
  • Be expected to share your ideas and to make them a reality


Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cutting edge products and services that deliver outstanding value and that are global in vision and scope? Work with premier thought leaders in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture?
 

What will your typical day look like?

 

Our mission is to deliver services that matter and achieve and sustain operational excellence. You will be at the heart of full filling our mission by bringing your software development experience to the table to own and help our vision of engineering reliability end to end. You will design and implement continuous improvement of the management, design, and function of our operational environments to achieve speed and reliability to enable business agility and happy users. Unlike anywhere else in the industry, we are creating roles and teams that combine deep software knowledge with operations to drive unmatched service reliability.

 

You will be part of our technology organization and have a great opportunity to work across various parts of Deloitte, including our development teams and other stakeholders to drive reliabilty upstream in the application lifecycle and across our operational environments.

 

Technical expertise is critical in order to imagine and drive technical improvements across our database, networking, and infrastructure teams, and to partner with our application teams, implementing more robust and performant applications for our internal solutions and business solutions (Tax, Audit, Consulting, Finance and Advisory Services).

 

You should be someone excited with the challenge of bringing new thinking to operations and is passionate about imaginging and implementing improvements and relentlessly pursues excellence, is a deep and broad technical expert, and can build trusting relationships across teams.

 

It’s a new and exciting role to drive our organization further in world class operations.

 

  • Ensure user visible uptime and quality, providing operational and development expertise in making our systems fail rarely, and are fast to fix when they do fail
  • Participate in architecture and design reviews to provide recommended improvements to the development teams to improve the reliability and performance of applications
  • Minimize manual involvement by imagining & implementing continuous improvements that create an operating environment, including the development of new tools, dynamically monitoring, alerting, & automated self-healing & recovery
  • Identify and/or analyze problems relating to mission critical services and implement automation to prevent problem recurrence; with the goal of automating response to all non-exceptional service conditions.
  • Engage in application performance analysis and system tuning, and capacity planning
  • Perform root cause analysis to identify & implement continuous improvements
  • Capable of presenting analyses and recommendations to leadership or discussing the technical merits of solutions with engineers and architects.
  • Practice Agile and Scrum methodologies.

About the team

 

Deloitte Global:

 

At Deloitte, we expect results. Incredible—tangible—results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and lead global strategies and provide programs and services that unite our network. In Deloitte Global, everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark. Deloitte Global supports our talented professionals in answering the question: What impact will you make?
 

Deloitte Technology Services works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.

Enough about us, let’s talk about you

 

You are someone with:

 

  • 4-6 years of working experience with Windows operating system
  • Network knowledge in infrastructure
  • Strong experience with AzureDevOps pipeline / VSTS to build and support CI/CD automation
  • 2 years working knowledge of AWS and Azure Cloud Services along with cloud automation
  • Strong experience with Powershell and other scripting languages
  • Experience and knowledge of database technologies, particularly MS SQL
  • Knowledge of virtualization and its benefits for improving reliability
  • Knowledge of Tosca, Selenium, or similar test automation tools
  • Strong experience with instrumentation, security, monitoring, alerting, and responding relative to performance and availability of applications
  • Understanding of the concepts and principles behind DevSecOps, Continuous Delivery, Agile, Lean, etc.
  • Use of DevSecOps tools to deliver and operate end-user services a plus (e.g., Chef, Puppet, etc.)
  • Capable of technical deep dives into infrastructure, databases, and application, specifically in operating, and supporting high-performance, highly available services and infrastructure
  • Experience in designing for failure, including disaster recovery and business continuity planning
  • Experience operating and supporting mission-critical applications (e.g. incident and outage management)
  • Experience in problem solving issues on globally distributed systems and critical product service environments
  • Knows what is possible using latest networking, security, infrastructure, database, and application technologies to driving automation and reliability improvements

 

Our promise to our people: Deloitte is where potential comes to life.

 

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships – between leaders and their people, the firm and its people, peers, and within in our communities.

The next step is yours

 

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action PlanReconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.


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