Senior Manager (Student Success), Higher Education Transformation

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Date: Jun 24, 2022

Location: Toronto, Ontario, Canada

Company: Deloitte

Job Type: Permanent 
Reference code: 105541   
Primary Location: Toronto, Ontario, Canada 
All Available Locations: Toronto; Alma; Amos; Bas St-Laurent; Brossard; Burlington; Bécancour; Calgary; Chicoutimi; Dolbeau; Drummondville; Edmonton; Farnham; Fredericton; Gatineau; Granby; Grand-Mère; Halifax; Havre-Saint-Pierre; Hawkesbury; Jonquière; Kanata; Kitchener; La Baie; La Sarre; Langley; Laval; London; Markham; Matane; Mississauga; Moncton; Montreal; New Richmond; Niagara; Normandin; Ottawa; Prince Albert; Prince George; Quebec City; Regina; Rimouski; Roberval; Rouyn-Noranda; Saguenay; Saint John; Saint-Hyacinthe; Saskatoon; Sept-Îles; Shawinigan; Sherbrooke; St-Félicien; St. John's; Trois-Pistoles; Trois-Rivières; Val D'Or; Vancouver; Vaughan; Victoria; Windsor; Winnipeg 

 

Our Purpose

 

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.

Learn from deep subject matter experts through mentoring and on the job coaching
Leverage the Deloitte CPA Advantage program, a comprehensive support program for CPA modules and the CFE.
Be encouraged to deepen your technical skills…whatever those may be.
Build your leadership skills at Deloitte University.
Have many careers in one Firm.
Partner with clients to solve their most complex problems
Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. 
Enjoy My Benefit Dollars - a flexible benefit to support your physical, financial and emotional well-being. 
Experience a firm where wellness matters.
Experience MyFlex and an agile work environment where work is what you do not where you do it
Experience MyFlex where reduced hours or seasonal work allows you to meet your personal goals.
Build a network of colleagues for life
Have an impact that matters through pro bono and significant volunteer opportunities.
Be empowered to lead and have impact with clients, our communities and in the office.
Be expected to share your ideas and to make them a reality.
Be part of a firm that leads the way and pushes themselves to look like contemporary Canada.
Grow your network and your knowledge by joining one of our many Employee Resource Groups.

Make an impact with our Higher Education clients, in our local communities and with your teams.
Be part of a firm that leads the way and pushes themselves to reflect contemporary Canada. 
 

What will your typical day look like?

 

In this senior role you will work with our clients to deliver solutions for their strategic challenges. Your involvement in the Canadian Higher Education sector will include fostering relationships, selling and driving business, contributing to intellectual eminence particularly around the student experience and linking our broad range of services to the potential clients.  
As a leader, you will also support managing and setting the direction of the practice and our people.  Lastly, every day, you will work in and environment that encourages you to bring your whole self to the opportunities ahead and be strengthened by the team with whom you work.

About the team

 

Our Higher Education practice is the undisputed leader in Canada, containing the best and brightest consultants and serving the industry for over 20 years.  Our clients see the rapid changes happening in their institutions and look to us for guidance: from modernized student experiences, to back office technology optimization, to driving informed decision via AI and big-data, all while navigating the future of work and future of education.  We fundamentally believe that modernized, efficient, effective and impactful education has a pivotal role to play in leading change in the world and our consultants are helping shape that.  We have experienced team members coast-to-coast and we are truly a national team.  Our nature is collegial and our impact is insightful.

Enough about us, let’s talk about you

 

You are someone who is:
Passionate about Higher Education, we particularly looking for someone who is energized by improving the student experience. Ideally you will have a deep understanding of at least one of the following student success, strategic enrolment management (SEM) and emerging trends in teaching and learning strategy.
Proficient and experienced (minimum 10+ years) with project delivery, prior professional services work
Adept at understanding the Higher Education, pain points, and have an ability to converse easily and credibly with Higher Education leaders
Aligned to a design mindset and can think of, challenge, create, and deliver unique solutions to benefit our clients and their employees
Able to build and maintain client relationships as well as fostering internal team growth

 

Our shared values

 

While our Purpose guides us and helps explain why we exist, our shared values describe the behaviour we expect from each other at the firm.

They provide common ground to unite us across cultures and geographies. They help us to earn the trust and respect of our stakeholders. We all commit to living by these shared values, to stay true to the principles they represent, and to honour the legacy from which they came. They are what sets us apart and makes us Deloitte.

Every day, we live our Purpose through the following five shared values:

  • Lead the way: Deloitte is not only leading the profession, but reinventing it for the future. We’re also committed to creating opportunity and leading the way to a more sustainable world.
     
  • Serve with integrity: Deloitte has earned the trust of employees, clients, regulators, and the public for 175 years. Upholding that trust is our single most important responsibility.
     
  • Take care of each other: We look out for one another and prioritize respect, fairness, development, and well-being.
     
  • Foster inclusion: We are at our best when we foster an inclusive culture and embrace diversity in all forms. We know this attracts top talent, enables innovation, and helps us deliver well-rounded client solutions.
     
  • Collaborate for measurable impact: We approach our work with a collaborative mind¬set, teaming across businesses, geographies, and skill sets to deliver tangible, measurable, attributable impact.



The next step is yours
 

Sound like The One Firm. For You? 
 

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action PlanReconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.


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