Senior Manager, Performance & Delivery Excellence, Deloitte Global Consulting (24mth FTC)

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Date: Sep 24, 2022

Location: Toronto, Ontario, Canada

Company: Deloitte

Job Type: DTTL - Secondment 
Reference code: 113782   
Primary Location: Toronto, Ontario, Canada 
All Available Locations: Toronto, ON; Calgary, AB; Edmonton, AB; Ottawa, ON; Vancouver, BC 


Our Purpose


At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.


By living our Purpose, we will make an impact that matters.


Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. 
Experience a firm where wellness matters.
Be expected to share your ideas and to make them a reality



Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cutting edge products and services that deliver outstanding value and that are global in vision and scope? Work with premier thought leaders in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture?

This is a 24- month fixed-term role with Deloitte Global (DTTL) ideal for individuals who would like to gain global experience and return to a role wholly serving their Deloitte firm at the end of the term. Due to the global nature of this role, relocation is not required, nor supported. The opportunity is available only to those who are currently residing in one of the listed country locations.

What will your typical day look like?


Performance & Delivery Excellence (PDE) partners with Member Firms and Global Consulting to win and deliver successfully in the market, drive differentiation and enhance the Deloitte brand. We do this by innovating our global standards, enabling our global delivery approaches and tools, identifying meaningful insights to manage risk and improve quality, and building Member Firm capabilities. The Global Methods & Tools team is part of the Performance & Delivery Excellence organization. We work jointly with the Global Transformation team, Global Offering teams, and Delivery Excellence network to develop and institutionalize delivery capabilities across our offerings.


  • Define target operating model(s) and corresponding considerations for member firms to evaluate and adopt in order to evolve their deployment teams.
  • Define activation and enablement framework and approach which can be used to determine responsibilities across Methods & Tools, Offering, and other teams
  • Define framework by which to confirm alignment and gauge readiness to deploy new delivery approaches, tools
  • Package and deliver new Methods & Tools deployment “toolkit” and identify member firms to engage with to evolve their operating model as well as their activation and enablement approach
  • Align with teams and stakeholders to rollout new programs that continue to simplify and standardize our ways of working as well as energize our talent
  • Help establish a sustainable governance model across global teams and member firm teams in support of a connected and seamless enablement network
  • Track adoption, build communities, and gather feedback in order to continue evolving the deployment network

About the team

Deloitte Global:


At Deloitte, we expect results. Incredible—tangible—results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and lead global strategies and provide programs and services that unite our network. In Deloitte Global, everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark. Deloitte Global supports our talented professionals in answering the question: What impact will you make?

Global Consulting provides innovative solutions for cross-cultural, cross-border challenges our teams may encounter around the world. Using leading-edge tools, methods, and resources, we deliver top-notch service that is applied locally while staying true to our global brand and core values.

Enough about us, let’s talk about you


You are someone with:


  • Bachelors' degree or equivalent experience working in a matrixed multi-national or global organization; Masters' degree a plus
  • Minimum of 8 years experience in roles that require strong strategic planning, program or portfolio management , consulting and team leadership
  • Strong presentation, facilitation, and strategic thinking with the ability to report to executive audiences and present a holistic business driven vision of the related projects and programs
  • Strong communication skills working with virtual teams, key stakeholder and senior leadership.
  • Exceptional attention to detail, responsiveness, and strong track record of defining, planning and executing high-impact initiatives
  • Experience in team leadership activities including recruiting, performance management, and coaching
  • Self-motivated, innovative, action-oriented team player with ability to manage upwards as well as lead and coach team members.


Our promise to our people: Deloitte is where potential comes to life.


Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships – between leaders and their people, the firm and its people, peers, and within in our communities.

The next step is yours


At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action PlanReconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.

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