Senior Manager, Payments and Open Banking Risk, Financial Industry & Regulatory Risk

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Date: Nov 15, 2023

Location: Toronto, Ontario, Canada

Company: Deloitte

Job Type: Permanent 
Reference code: 124989   
Primary Location: Toronto, Ontario, Canada 
All Available Locations: Toronto, ON; Calgary, AB; Ottawa, ON; Vancouver, BC 


Our Purpose


At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.

  • Learn from deep subject matter experts through mentoring and on the job coaching.  
  • Be encouraged to deepen your technical skills within Payments.
  • Have many careers in one Firm.

Payments is one of the core focus areas of Deloitte’s Financial Services group with a significant practice in Canada.  We have one of the largest, most focused and successful global payments team in the industry – we are a recognized leader in the Payments space.   Our clients span large Canadian banks, the payment networks and FinTech players – from retail, business, and wholesale banking.  We advise senior executives on managing risk – from the latest SWIFT modernization messaging standards, to evolving regulatory requirements being set out under the Canadian Retail Payments Activities Act.  
We are looking for candidates that have a strong background in retail, corporate and wholesale payments with experience risk management and compliance.   A successful candidate will also have knowledge of the broad payments landscape, ecosystem participants, and domestic and global payments trends.

What will your typical day look like?

Address client challenges related to risk management in payment and open banking systems and processes. You will work for example in a capacity as Subject Matter Expert and Engagement Leader as part of a transformation project, supporting open banking, payments modernization and transformation initiatives. Managers/Senior Managers are expected to contribute to the firm's growth and development in a variety of ways, including: 
•    Deliver exceptional client service by maximizing results and driving high performance, while also fostering collaboration across stakeholders and team
•    Manage and recruit a diverse team of talented junior resources and provide ongoing coaching to them to enable them to reach their highest potential
•    Cultivate and maintain strong relationships with key executive and management level client contacts
•    Deploy and develop current engagement methodologies
•    Employ a structured approach to project management to ensure client satisfaction and project profitability
•    Develop your expertise in payments risk and open banking, as well as your reputation as a trusted business advisor
•    Identify and pursue business development opportunities, including leading the development of market valued intellectual capital and perspectives, proposal development and sales presentations
•    Contribute to practice growth and development
•    Lead the development and delivery of training programs

About the team

Deloitte's Risk Advisory practice advises organizations on how to effectively mitigate risk and make informed and intelligent risk decisions around business processes, governance frameworks, technology and operations. Payments and Open Banking are two of the core focus areas of Deloitte’s Financial Services group with a significant practice in Canada.  We have one of the largest, most focused and successful global payments and open banking teams in the industry.

As part of our team you will be:
•    Working in a fast growing and challenging environment with like-minded people who are eminent in their respective technical field
•    Developing solutions for our teams and clients
•    Continuing your professional development to reinforce and expand your chosen career path
•    Working with high profile clients on a variety of engagements

Enough about us, let’s talk about you

You are someone with:
•    7+ years of relevant experience in Risk Management, Payments and Open Banking related projects, either as a Consultant or as part of a Risk or Compliance team in the industry
•    Bachelor’s or Master’s degree with outstanding academic credentials 
•    Ability to present to executives and communicate with technology management
•    Superior verbal, written and interpersonal communication skills; ability to work in a fast paced and demanding environment
•    Ability to build and maintain relationships with clients and colleagues, demonstrated ability to establish priorities and meet challenging deadlines


Our promise to our people: Deloitte is where potential comes to life.


Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships – between leaders and their people, the firm and its people, peers, and within in our communities.

The next step is yours


At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action PlanReconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.

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