Senior Manager, Engagement Contracts Services

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Date: Jun 7, 2024

Location: Toronto, Ontario, Canada

Company: Deloitte

Job Type: Permanent 
Reference code: 126262   
Primary Location: Toronto, ON  
All Available Locations: Toronto, ON; Burlington, ON; Kitchener, ON; Ottawa, ON 


Our Purpose


At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.

  • Be expected to share your ideas and to make them a reality.
  • Be empowered to lead and have impact with clients, our communities and in the office.
  •  Be expected to share your ideas and to make them a reality.


If you want to be challenged, be a leader on a dynamic team and have a great learning experience this is the role for you.

What will your typical day look like?

The successful candidate will provide support throughout the contracting lifecycle for various service lines within Deloitte, ranging from deploying structured contract management processes for compliance of contractual commitments and deliverables to active monitoring and tracking of contractual obligations. Some key activities include:

  • Review and monitor contractual obligations of the parties to validate that these are met in line with terms and conditions including obligations, deliverables and key methodologies such as performance measures
  • Work closely with engagement teams to propose and support the creation of SOWs and change orders, with a primary focus on ensuring timely and appropriate adjustments to contract schedule, price or other terms as circumstances and impact assessments dictate
  • Provide expert advice to engagement teams on contract management and contract compliance matters
  • Summarize and communicate essential contractual requirements and obligations
  • Create contract summaries, obligation trackers and other standard documentation for new and ongoing engagements
  • Provide reporting as required under the client contract
  • Analyze and assess potential impacts associated with contractual risks and issues
  • Manage a team of onshore and offshore resources

About the team

The role will be supporting the Contract Management function within the Risk Team under Service Excellence at Deloitte that is charged with managing the quality and risk of the service line. We currently have a team of 28 people and expanding. 

Enough about us, let’s talk about you

You are someone who is:

  • Proficient in handling legal terms and conditions and managing complex risk considerations 
  • Ability to manage highly complex contractual agreements in order to effectively mitigate risk
  • associated with the contractual terms that have been agreed to and to help the business
  • manage delivery risk
  • Confident in communicating and articulating positions on contracts and driving forward with
  • reasonable positions to help manage the risk 
  • Ability to multitask and managing conflicting priorities in a fast paced environment 
  • Ability to manage ambiguity and adapt to business needs as it evolves and to take on
  • additional tasks as and when needed

Total Rewards

The salary range for this position is $104,000 - $215,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth.  Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.


Our promise to our people: Deloitte is where potential comes to life.


Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships – between leaders and their people, the firm and its people, peers, and within in our communities.

The next step is yours


At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action PlanReconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or  for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.

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