Senior Manager, Employee Engagement - Deloitte Global

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Date: Jun 13, 2022

Location: Toronto, Ontario, Canada

Company: Deloitte

Job Type: Permanent 
Reference code: 108482   
Primary Location: Toronto, Ontario, Canada 
All Available Locations: Toronto; Calgary; Edmonton; Kitchener; London; Markham; Mississauga; Ottawa; Prince Albert; Prince George; Regina; Saskatoon; Vancouver; Vaughan; Victoria; Windsor; Winnipeg 


Our Purpose

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.



  • Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. 
  • Experience a firm where wellness matters.
  • Be expected to share your ideas and to make them a reality.


Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cutting edge products and services that deliver outstanding value and that are global in vision and scope? Work with premier thought leaders in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture?

What will your typical day look like?


You don’t just believe that work can be a fulfilling and welcoming place; you take action to make it that way. The Culture & Purpose team is seeking an experienced employee engagement professional who can lead two main areas: measuring ongoing sentiment via employee engagement surveys/listening efforts and managing employee engagement community networks. In this role, you’ll be uniquely positioned to assess the employee experience, guide desired changes that align with our Shared Values and intended business outcomes, and embed programs and solutions within the business. You’ll collaborate with teammates to bring well-being, societal impact, inclusion, development, and recognition programs to life through the communities you lead, ultimately strengthening our overall culture and employee experience together. 

You’ll work closely with DTTL | People Culture & Purpose Portfolio leader to:

  • Create and implement our annual continuous listening strategy; lead efforts to collect and analyze employee sentiment through pulse surveys, employee focus groups and other experience data; and provide meaningful insight to senior leaders that influences action.
  • Lead a robust suite of programs and volunteer internal champions focused on creating connection and belonging across various dimensions of the employee experience, including shared identities and experiences (business resource groups), role and team (business unit People Councils), local geography (Global Neighborhoods), and shared interests (Life@Deloitte Global).
  • Partner with Culture & Purpose teammates, People colleagues, and business leaders to ensure alignment and buy-in of culture and employee experience strategies and participation in key experiences and events; take the lead on embedding key strategies in the business through our champion network.
  • Continuously measure the success of our listening and community-building strategies, track efforts and outcomes, and monitor the marketplace for emerging best practices in an effort to continuously improve our offerings.
  • Lead a diverse and geographically dispersed team of professionals who track, analyze and report on employee experience and assist in managing our internal champion community; recommend and manage budget across programs.  

About the team


Deloitte Global:

At Deloitte, we expect results. Incredible—tangible—results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and lead global strategies and provide programs and services that unite our network. In Deloitte Global, everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark. Deloitte Global supports our talented professionals in answering the question: What impact will you make?


Global People supports our talented, forward-thinking professionals with a broad range of development, well-being, and engagement programs to enhance their professional and personal journeys. We provide top-notch, leading-edge thinking and advisory support and partner with our businesses to ensure our professionals develop the right skills and talents to deliver on ambitious priorities.

Enough about us, let’s talk about you


You are someone with:

  • 10+ years of experience in human resources, employee engagement, internal communications, or culture transformation, preferably in globally dispersed, matrixed environments
  • Excellent communicator (written and verbal) and relationship builder with ability to influence audiences of various levels including senior leadership
  • Emotionally intelligent, inclusive leader with excellent teaming and collaboration skills and prior experience leading a global team
  • Ability to manage to results in a fast-moving, ambiguous, and highly collaborative environment
  • A passion for and knowledge of employee experience and engagement, including experience running engagement surveys and communicating results
  • Experience managing a champion community such as business resource groups or employee engagement groups; experience influencing discretionary efforts across borders and businesses
  • Bachelor’s degree (or equivalent) in Human Resources, Organizational Psychology, Business, Communications, English, Public Relations, or Journalism


Our shared values


While our Purpose guides us and helps explain why we exist, our shared values describe the behaviour we expect from each other at the firm.

They provide common ground to unite us across cultures and geographies. They help us to earn the trust and respect of our stakeholders. We all commit to living by these shared values, to stay true to the principles they represent, and to honour the legacy from which they came. They are what sets us apart and makes us Deloitte.


Every day, we live our Purpose through the following five shared values:


  • Lead the way: Deloitte is not only leading the profession, but reinventing it for the future. We’re also committed to creating opportunity and leading the way to a more sustainable world.
  • Serve with integrity: Deloitte has earned the trust of employees, clients, regulators, and the public for 175 years. Upholding that trust is our single most important responsibility.
  • Take care of each other: We look out for one another and prioritize respect, fairness, development, and well-being.
  • Foster inclusion: We are at our best when we foster an inclusive culture and embrace diversity in all forms. We know this attracts top talent, enables innovation, and helps us deliver well-rounded client solutions.
  • Collaborate for measurable impact: We approach our work with a collaborative mind¬set, teaming across businesses, geographies, and skill sets to deliver tangible, measurable, attributable impact.

The next step is yours

Sound like The One Firm. For You? 

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action PlanReconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.

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