Senior Consultant, Salesforce

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Date: Nov 17, 2023

Location: Toronto, Ontario, Canada

Company: Deloitte

Job Type: Permanent 
Reference code: 124990   
Primary Location: Toronto, ON  
All Available Locations: Toronto, ON 


Our Purpose


At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.


  • Build your leadership skills at Deloitte University.
  • Have many careers in one Firm.
  • Partner with clients to solve their most complex problems
  • Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
  • Enjoy My Benefit Dollars - a flexible benefit to support your physical, financial and emotional well-being. 
  • Experience a firm where wellness matters.


Job Summary

As a Senior Salesforce Consultant, you will have the opportunity to build long-term relationships with our customers and play a critical role in project delivery. The ideal candidate thrives in collaborating with cross functional teams, leading teams, and can work independently to craft solutions with limited support. The candidate will be responsible for assisting in the implementation, customization, and maintenance of Salesforce solutions for our clients and provide exceptional customer service to ensure the successful delivery of Salesforce projects.

What will your typical day look like?

  • Assist in the implementation of Salesforce solutions, including configuration, customization, and integration with other systems
  • Lead sessions with clients to gather requirements and design solutions that meet their needs
  • Provide insights, recommendations, and solutions to address client requirements
  • Lead a team of consultants on project activities and tasks (ex. Design, testing and quality assurance) to ensure the successful delivery of Salesforce projects
  • Provide ongoing support and maintenance for Salesforce solutions, including troubleshooting and issue resolution
  • Serve as a mentor and advisor to other consultant team members
  • Contribute to the development of best practices and standards for Salesforce implementation and customization
  • Remain up-to-date with the latest Salesforce features and functionality to provide recommendations for continuous improvement

Enough about us, let’s talk about you

  • Bachelor's degree in Computer Science, Information Systems, or a related field
  • 3+ years of experience in Salesforce implementation and customization
  • Strong understanding and experience with Sales Cloud, Service Cloud and Tableau CRM
  • Experience with Apex, Visualforce, and Salesforce Lightning
  • Experience with Azure
  • Strong experience with DevOps (GitHub, Actions, Copado, Gearset, etc.)  
  • Excellent problem-solving and analytical skills
  • Strong communication and collaboration skills
  • Salesforce Administrator and Platform Developer 1 Certification required, additional certifications a plus


Our promise to our people: Deloitte is where potential comes to life.


Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships – between leaders and their people, the firm and its people, peers, and within in our communities.

The next step is yours


At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action PlanReconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or  for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.

Job Segment: QA, Quality Assurance, Computer Science, Developer, Equity, Technology, Quality, Finance

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