Senior Business Analyst

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Date: May 10, 2022

Location: Toronto, Ontario, Canada

Company: Deloitte

Job Type: Permanent 
Reference code: 105067   
Primary Location: Toronto, Ontario, Canada 
All Available Locations: Toronto 

 

Our Purpose

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.

Learn from deep subject matter experts through mentoring and on the job coaching
Be part of a firm that leads the way and pushes themselves to look like contemporary Canada.
Grow your network and your knowledge by joining one of our many Employee Resource Groups.

 

Are you a committed business analyst with experience in CRM implementation? Do you thrive in a fast-paced, agile environment? If so, check out this exciting opportunity!

What will your typical day look like?

As CRM Business Analyst, you will work directly with the product team, and internal stakeholders to gather information and synthesize findings into business requirements and design. You will assist your project manager with development and will provide updates on project processes and deliverables. You are well versed with the Technology industry and will use this knowledge you possess to participate in and support CRM initiatives. Uphold the firm's code of ethics and business conduct.

About the team

At Deloitte, embedding technology into everything we do is how we stay current, innovative and ahead of our competition. Explore the full range of our capabilities – comprehensive support services, tools and applications developed with you in mind, and learning materials. We push the boundaries and make great things happen at Deloitte and for our clients

Enough about us, let’s talk about you

You are someone who has:

 

  • Bachelor’s Degree in Computer Science or Equivalent.
  • Minimum of 5-year experience as a Salesforce Business Analyst.
  • Must be Salesforce Admin Certified and proficient in Salesforce Admin related activities (custom objects, fields, formulas, lightning components, process builder flows, etc.) 
  • Must have 3+ years of Salesforce – Sales cloud implementation and integration experience.
  • Nice to have experience in Sales force CPQ, Einstein analytics.
  • Strong problem solving, critical thinking, and analytical skills to set up and interpret logic, data tables and rule relationships
  • Enjoys working as a team or independently in a dynamic and fast-paced environment.
  • Willingness to learn, Unlearn and Re-learn.
  • Must have Business Analyst Orientation.
  • Good to Have : SAFe Agile Certifications, Business Analyst Certifications
  • Willingness to learn, Unlearn and Re-learn

 

Our shared values

While our Purpose guides us and helps explain why we exist, our shared values describe the behaviour we expect from each other at the firm.

They provide common ground to unite us across cultures and geographies. They help us to earn the trust and respect of our stakeholders. We all commit to living by these shared values, to stay true to the principles they represent, and to honour the legacy from which they came. They are what sets us apart and makes us Deloitte.

Every day, we live our Purpose through the following five shared values:

  • Lead the way: Deloitte is not only leading the profession, but reinventing it for the future. We’re also committed to creating opportunity and leading the way to a more sustainable world.
     
  • Serve with integrity: Deloitte has earned the trust of employees, clients, regulators, and the public for 175 years. Upholding that trust is our single most important responsibility.
     
  • Take care of each other: We look out for one another and prioritize respect, fairness, development, and well-being.
     
  • Foster inclusion: We are at our best when we foster an inclusive culture and embrace diversity in all forms. We know this attracts top talent, enables innovation, and helps us deliver well-rounded client solutions.
     
  • Collaborate for measurable impact: We approach our work with a collaborative mind¬set, teaming across businesses, geographies, and skill sets to deliver tangible, measurable, attributable impact.



The next step is yours
 

Sound like The One Firm. For You? Apply by [insert date].
 

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action PlanReconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.


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