Procurement and Contract Lifecycle Product Leader, Deloitte Global CoRe Digital Data Analytics

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Date: Jun 6, 2024

Location: Toronto, Ontario, Canada

Company: Deloitte

Job Type: Permanent 
Work Model: 
Reference code: 
Primary Location: 
Toronto, ON  
All Available Locations: 
Toronto, ON


Our Purpose


At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.

  • Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
  • Experience a firm where wellness matters.
  • Be expected to share your ideas and to make them a reality.


What will your typical day look like?

Within the Digital, Data, Analytics & Innovation (DDAI) team that exists within Deloitte’s CoRe Global Business Services organization, the Product Leader provides business leadership and strategic direction for Deloitte’s Procurement’s technology platforms including Sourcing and Contracting. Integrating platforms is essential to continually improve the effectiveness and efficiencies of Global Procurement processes. The Product Lead partners closely with our technology delivery teams to drive progress on planned roadmaps and co-lead projects that continually enhance our tools. In addition, the Product Leader is responsible for helping to increase the adoption and overall use of the products in their portfolio by monitoring usage patterns and coordinating with other teams in Global Procurement. This role reports into the DDAI Platform Leader. Responsibilities include:

  • Lead the project to implement a new Icertis Contract Lifecycle Management (CLM) platform and associated integrations 
  • Work with stakeholders to understand current and future processes and requirements to ensure a successful CLM implementation that is on time, on budget and meets stakeholder expectations
  • Oversee the delivery of proper feature sheet and user testing documentation of large, integrated enterprise applications
  • Ensure delivery of proper integration of CLM with other product platforms like SAP’s Ariba Sourcing and Contract Management
  • Develop the product vision that aligns with strategic business objectives in conjunction with business and Global Procurement leaders; lead the development of product enhancement roadmaps, facilitating alignment on priorities with stakeholders
  • With counterparts in the Deloitte Technology organization, co-lead technology projects to deliver digital features and enhancements per product roadmaps; co-present project status to stakeholder groups
  • Lead planning and execution of business stakeholder activities in conjunction with projects, e.g., business validation, knowledge transfer sessions, deployment
  • Serve as a subject matter expert for tool capabilities and the business value intended to be achieved by the product
  • Deeply understand tool architecture and functionality to provide creativity in developing solutions to meet stakeholder needs
  • Partner with technology counterparts to prioritize delivery team efforts, balancing stakeholder enhancements, production support issues and infrastructure upgrades
  • Define key metrics to proactively assess tool usage and value; communicate with leaders to escalate areas of concern and recommend corrective action
  • Lead product adoption efforts through analysis of both usage and participation metrics, recommending efforts to improve tool usability and to increase awareness and usage
  • Recommend and implement mechanisms to collect end user feedback on a routine basis
  • Provide direction to product operations that support tool enhancements, optimization and quality, primarily provided offshore
  • Proactively partner with other product leads to deliver holistic and integrated solutions
  • Monitor industry trends and best practices to inform strategic thinking, in particular leveraging emerging technologies to improve automation and user experiences; contribute to Deloitte’s external eminence in the knowledge products digital space
  • Manage product team members to optimize their contributions and enhance their professional development

About the team

Global CoRe provides seven fundamental services to Deloitte around the world: knowledge services, creative services, contact center, data management assessment services, data protection, procurement, and real estate. We develop new and innovative ways to improve how these services are delivered across the organization, leveraging our global scope and strength to serve our organization within and across borders.

Enough about us, let’s talk about you

Education: Bachelor’s degree in a related field (Business Administration, Information Systems, Computer Sciences) required.
Years of Experience: 10-12 years of related technology project management, enterprise product platform delivery, systems integration experience, business process requirements gathering and large system testing
Other Qualifications:

  • Proven effectiveness at stakeholder management required 
  • Experience with Procurement and Contract Lifecycle Management platforms, tools and technologies
  • Working experience with Icertis CLM and SAP Ariba Sourcing and Contracting is preferred
  • Experience having a lead role in technology projects across all aspects of the systems development life cycle
  • Ability to provide direction to product and project team members, including time management and mentoring
  • Excellent oral and written communications skills (including facilitation, presentations and email communications)
  • Excellent organizational skills for handling multiple projects simultaneously
  • Customer service orientation with focus on providing tangible outcomes
  • Experience working with virtual teams

Total Rewards

The salary range for this position is $104,000 - $215,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth.  Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.


Our promise to our people: Deloitte is where potential comes to life.


Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships – between leaders and their people, the firm and its people, peers, and within in our communities.

The next step is yours


At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action PlanReconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or  for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.

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