Operations Lead (Manager), Deloitte Global CoRe Digital, Data, Analytics, & Innovation

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Date: Jul 3, 2022

Location: Toronto, Ontario, Canada

Company: Deloitte

Job Type: Permanent 
Reference code: 105394   
Primary Location: Toronto, Ontario, Canada 
All Available Locations: Toronto 

 

Our Purpose

 

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

 

Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. 
Experience a firm where wellness matters.
Be expected to share your ideas and to make them a reality


Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cuttingedge products and services that deliver outstanding value and that are global in vision and scope? Work with premier thought leaders in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture?
 

What will your typical day look like?

 

  • Leadership Team support: facilitate agenda and discussion of Leadership Team meetings, track and ensure follow through on action items, plan Leadership Team review of strategic initiatives and programs, advise Leadership Team on emerging issues and team needs
  • Talent programs: Serve on the CoRe Talent Council, coordinate programs across the organization (e.g., R&R), develop and lead culture/engagement initiatives, act as performance management point of contact, develop and lead professional development program
  • Team communications: Develop internal communications strategy, organize quarterly townhall meetings, cultivate team dialogue in Yammer, create team communications and announcements
  • Strategic projects: Lead formulation and execution of ad hoc projects Finance: Coordinate budget planning efforts, update forecasts, actively communicate status and identify issues and opportunities
  • Customer management: Manage execution and tracking of customer agreements and commitments, coordinate consistent customer reporting on projects and services provided
  • Project management: Manage consistent project management approach, coordinate project manager planning, manage tracking of time and budget against projects
  • Role management: track and coordinate open positions, actively manage recruiting progress, develop and lead on-boarding program for new hires
  • Overall operations: manage business continuity planning, coordinate with USI leaders to align programs
  • Effectively manage multiple priorities.
  • Be able to travel as necessary, and perform additional job-related duties as requested.

About the team

 

Deloitte Global:

 

At Deloitte, we expect results. Incredible—tangible—results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and lead global strategies and provide programs and services that unite our network. In Deloitte Global, everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark. Deloitte Global supports our talented professionals in answering the question: What impact will you make?

 

Global CoRe provides seven fundamental services to Deloitte around the world: knowledge services, creative services, contact center, data management assessment services, data protection, procurement, and real estate. We develop new and innovative ways to improve how these services are delivered across the organization, leveraging our global scope and strength to serve our organization within and across borders.

Enough about us, let’s talk about you

 

You are someone with:

 

  • Strong project management skills - Minimum three years of project management experience, with a focus on leading teams, being a self-starter, operational delivery, planning and implementing integrated/global projects
  • Mastery of Microsoft Office (Excel, PowerPoint, Word) with strong attention to detail and best in class deliverables
  • Bachelor’s degree in business/technology or related field
  • Client-service minded with a focus on continuous improvement
  • Highly organized and proactive, confidently raising issues and ideas to leaders
  • Demonstrated leadership and attention to detail skills through prior experience at the strategic and tactical/implementation levels
  • Comfortable with creating reasonable structure to meet the objectives of the task at hand in ambiguous environment often with limited information
  • Ability to work with all levels of an organization, including the ability to ‘lead by influence’ and energize teams of multiple skills and job disciplines
  • Excellent interpersonal skills, with ability to build connections and networks
  • Strong communication skills, both verbal and written
  • Proven trust in handling sensitive information and situations

 

Our shared values

 

While our Purpose guides us and helps explain why we exist, our shared values describe the behaviour we expect from each other at the firm.

They provide common ground to unite us across cultures and geographies. They help us to earn the trust and respect of our stakeholders. We all commit to living by these shared values, to stay true to the principles they represent, and to honour the legacy from which they came. They are what sets us apart and makes us Deloitte.

 

Every day, we live our Purpose through the following five shared values:

 

  • Lead the way: Deloitte is not only leading the profession, but reinventing it for the future. We’re also committed to creating opportunity and leading the way to a more sustainable world.
     
  • Serve with integrity: Deloitte has earned the trust of employees, clients, regulators, and the public for 175 years. Upholding that trust is our single most important responsibility.
     
  • Take care of each other: We look out for one another and prioritize respect, fairness, development, and well-being.
     
  • Foster inclusion: We are at our best when we foster an inclusive culture and embrace diversity in all forms. We know this attracts top talent, enables innovation, and helps us deliver well-rounded client solutions.
     
  • Collaborate for measurable impact: We approach our work with a collaborative mind¬set, teaming across businesses, geographies, and skill sets to deliver tangible, measurable, attributable impact.



The next step is yours
 

Sound like The One Firm. For You? 
 

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action PlanReconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.


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