Manager, Business Agility

Apply now »
Apply now

Apply for Job

Date: Nov 21, 2022

Location: Toronto, Ontario, Canada

Company: Deloitte

Job Type: Permanent 
Reference code: 107261   
Primary Location: Toronto, Ontario, Canada 
All Available Locations: Toronto, ON; Alma; Amos; Bas St-Laurent; Brossard, QC; Burlington, ON; Bécancour; Calgary, AB; Chicoutimi; Dolbeau; Drummondville; Edmonton, AB; Farnham; Fredericton, NB; Gatineau; Granby; Grand-Mère; Halifax, NS; Havre-Saint-Pierre; Hawkesbury; Jonquière; Kanata, ON; Kitchener, ON; La Baie; La Sarre; Langley, BC; Laval, QC; London; Markham; Matane; Mississauga; Moncton, NB; Montreal, QC; New Richmond; Niagara; Normandin; Ottawa, ON; Prince Albert; Prince George; Quebec City, QC; Regina, SK; Rimouski; Roberval; Rouyn-Noranda; Saguenay; Saint John, NB; Saint-Hyacinthe; Saskatoon, SK; Sept-Îles; Shawinigan; Sherbrooke; St-Félicien; St. John's, NL; Trois-Pistoles; Trois-Rivières; Val D'Or; Vancouver, BC; Vaughan, ON; Victoria, BC; Windsor, ON; Winnipeg, MB 


Our Purpose


At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.


  • Be encouraged to deepen your technical skills…whatever those may be.
  • Partner with clients to solve their most complex problems
  • Experience MyFlex and an agile work environment where work is what you do not where you do it 

What will your typical day look like?


If you’re an outside-the-box thinker who enjoys exploring the intersection between people, strategy, operations, and process improvement, then our team is the right fit for you.

We are seeking dynamic, outcome-oriented problem solvers who are excited by the prospect of challenging the status quo. See below for a sample of focus areas where you would be spending your energy on:

•    Providing end-to-end Business Agility transformation across all business functions, with a focus on: 
•    Enterprise Transformation Strategy and Design
•    End-to-end Product Delivery Flow
•    Organizational Design & Culture Change
•    Leadership Advisory and Coaching
•    Leading large-scale transformation implementations with various clients’ business functions including Product, Engineering, Data Analytics, Marketing, Sales, Finance, HR, Risk, and IT
•    Innovating on our current thinking and bringing in new approaches to changing how our clients deliver value to their customers
•    Driving sales/business development efforts to support firm and client’s growth objectives
•    Contributing to knowledge sharing, internal/external eminence, continuous improvement, and team coaching and mentorship in alignment with our strategic OKRs
•    Influencing clients, teams, and individuals positively, leading by example and establishing confident relationships
•    Understanding key objectives for clients and Deloitte, and aligning people with them to set appropriate priorities and direction


What this role won’t entail
•    Project delivery management for traditional waterfall initiatives 
•    Delivering training for any vendor-specific certification modules
•    Hands-on software development and/or testing work 

About the team


The focus and passion of Deloitte’s Business Agility Offering are to help our clients become a place where their employees are passionate about the work they do, and they can dramatically accelerate the speed at which can deliver value. As trusted advisors to many leading organizations, we are a market leader in the Business Agility space, with over 1000 agile practitioners in North America, and over 100 dedicated to business agility transformations. And, we all work together as one team! Our key clients span the public sector, mining & resources, consumer business, insurance, and banking industry segments.


Our purpose is to make the world of work a better place where everyone feels valued and appreciated. We work hard and have a lot of fun while we are at it. By creating a better workplace and experience for ourselves, we do it for our clients.


Our approach is based on a feedback-driven, co-creative working style where we partner with our clients to design, implement, and guide their organization towards a new way of working, with agility at the forefront. We ask our clients the tough questions, challenge them towards making sustainable change, and help them achieve it by working hand in hand with them. We measure our success by the business outcomes our clients achieve, and the positive impact we have on our team members. 


We are a team of creative problem solvers with diverse backgrounds who have built a unique culture of professionalism, strategic thinking, and a passion for helping organizations innovate. We strongly believe in the power of diversity, equity, and inclusion, and it shows in our team composition. We are growing our team at an exceptional rate and are looking for passionate and capable leaders to support our expanding business.

Enough about us, let’s talk about you


Required Experience and Educational Background:


•    Proficiency in one or more of the following areas:

  • Business/Product management
  • Change Management, Organization Transformation Strategy
  • Customer Experience / Design thinking 
  • Culture Hacking / Culture Change
  • Agile methodologies (i.e., Scrum and Kanban) to Enterprise functions such as Marketing, HR, Audit, etc. 
  • LEAN methods & tools (e.g., A3s, Value Stream Mapping, etc.)

•    Ability to engage with and influence ‘C’ level executives
•    Formulate detailed business cases for how an organization can achieve its business goals by embracing agility
•    Creative ways of training and coaching clients’ teams (simulations, games, culture hacks etc.) with both supporters and detractors 
•    Experience in strategic agile framework definition, operating model design, product delivery flow, organizational design, Centre of Excellence (CoE) setup, etc. 
•    5-10 years of client-facing consulting experience from a globally recognized consulting firm or relevant industry experience
•    Integrate innovative ways to position a strategic direction
•    Loves to facilitate client workshops with teams and senior leadership (e.g., Road-mapping, MVC and OKR definition, story mapping, opportunity canvas, customer journey mapping, value stream mapping, etc.)
•    Advanced knowledge/experience with Microsoft Professional Suite (PowerPoint, Excel & Word)
•    Excellent presentation and communication skills: both written and verbal
•    Model the attributes of a Servant Leader
•    Ability to commit to traveling (based on client and project requirements)


Our promise to our people: Deloitte is where potential comes to life.


Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships – between leaders and their people, the firm and its people, peers, and within in our communities.

The next step is yours


At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action PlanReconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.

Job Segment: Marketing Manager, QC, Consulting, Business Process, Testing, Marketing, Quality, Technology, Management