Talent Development Programs Manager, Deloitte Global People Leadership & Career Development

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Date: Jun 16, 2022

Location: Toronto, Ontario, Canada

Company: Deloitte

Job Type: Permanent 
Reference code: 103588   
Primary Location: Toronto, Ontario, Canada 
All Available Locations: Toronto; Vancouver 


Our Purpose


At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.


Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. 
Experience a firm where wellness matters.
Be expected to share your ideas and to make them a reality.



Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cuttingedge products and services that deliver outstanding value and that are global in vision and scope? Work with premier thought leaders in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture?

What will your typical day look like?


Engaging, developing, and retaining talent is a game changer in today’s competitive talent landscape – and is a top priority for Deloitte Global. This role will partner across the Leadership and Career Development portfolio, the DTTL | People team and broader Deloitte network to design, implement and manage strategic talent development programs that create measurable and lasting results. You’ll be charged with designing, delivering, and managing the day-to-day operations, strategy and curriculum for our career acceleration programs including, but not limited to: career milestone programs, leadership development experience programs for high-potential leaders, collaborating on the global coaching program and more. Over time, you’ll be charged with measuring program effectiveness, improving processes, creating operational efficiencies, elevating existing programs and
innovating to build new programs that meet the dynamic needs of Deloitte Global.


Program & project management

  • Design, develop, implement, and evaluate talent development programs, including but not limited to: career milestone programs, leadership development experience programs for high-potential leaders and collaborating on the global coaching program
  • Project manage programs end-to-end, including project plan creation, execution, tracking of desired outcomes and results
  • Align programs to defined development strategy and contribute to ongoing evolution of strategy over time
  • Serve as primary liaison for talent development programs across Deloitte Member Firm networks to coordinate Deloitte Global strategy and engagement for eligible professionals
  • Implementing/leveraging talent development interventions, tools and assessments as required to achieve desired program outcomes (e.g. learning nudges and technology, 360 feedback surveys, leadership assessments & more)
  • Manage program logistics and coordination in a hybrid format for virtual and live delivery
  • Leverage technology to support programming for front-end user experience and back-end operational efficiencies



  • Facilitate virtual and live sessions in preparation for, and as part of, program delivery
  • Facilitate working sessions to co-create program design in collaboration with SMEs and stakeholders
  • Lead program and project team meetings, provide regular updates to participants, leadership, and key stakeholders
  • Deliver “train the trainer” sessions to upskill and empower other leaders to facilitate and/or play key roles in programs 

Relationship Management & Communications

  • Manage relationships and partner closely with Leadership and Career Development Portfolio team, members of the Deloitte Global People team, talent/L&D leaders across the broader Deloitte network and additional cross-functional stakeholders
  • Act as a trusted advisor and subject matter expert to build trust, engage in active listening, and provide objective and practical ideas and insights
  • Owning communications for all programs including drafting PowerPoint briefings, stakeholder emails, program websites and technology and more
  • Serve as primary point of contact to manage internal/external vendor partnerships


Consultation & Advising

  • Advise and consult on talent development needs and best-practices including leadership, career development, coaching, consulting, assessments, evaluation, training ,facilitation, team leader effectiveness, talent ,succession planning, performance management 
  • Lead change management and process improvement initiatives to enhance overall program effectiveness

About the team


Deloitte Global:


At Deloitte, we expect results. Incredible—tangible—results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and lead global strategies and provide programs and services that unite our network. In Deloitte Global, everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark. Deloitte Global supports our talented professionals in answering the question: What impact will you make?


Global People supports our talented, forward-thinking professionals with a broad range of development, wellbeing, and engagement programs to enhance their professional and personal journeys. We provide top-notch, leading-edge thinking and advisory support and partner with our businesses to ensure our professionals develop the right skills and talents to deliver on ambitious priorities.

Enough about us, let’s talk about you


You are someone with:


  • Bachelor’s Degree in Human Resource Management, Industrial/Organizational Psychology, Instructional Design or equivalent experience working in a matrixed multi-national or global organization
  • Minimum of 5 years experience in roles that require strong skills in program ownership, design and development in talent development, or learning
  • Demonstrated expertise in learning and development best practices and industry trends
  • Proven ability to design, implement and manage large-scale programs with high visibility
  • Strong facilitation and consultative skills; able to think strategically and execute flawlessly
  • Strong strategic-thinking skills with an ability to identify, recommend, and collaborate with team members on process improvements and best practices
  • Excellent verbal and written communication skills; strong business writing skills required
  • Ability to thrive in a high-performance environment; juggle competing demands, fast-paced, self-directed, agile, and comfortable working autonomously
  • Affinity towards working in a continually evolving and often ambiguous environment requiring ingenuity, innovation, flexibility, and an entrepreneurial attitude
  • Advanced skills in Microsoft Office applications (PowerPoint, Excel, Word, Teams, Outlook and Project)
  • Leadership and organizational coaching experience and/or certification in coaching field (International Coaching Federation or equivalent) a plus
  • Change management and process improvement experience is a plus
  • Working knowledge of learning management systems and other learning technologies is a plus
  • Prior consulting or professional services experience desired


Our shared values

While our Purpose guides us and helps explain why we exist, our shared values describe the behaviour we expect from each other at the firm.

They provide common ground to unite us across cultures and geographies. They help us to earn the trust and respect of our stakeholders. We all commit to living by these shared values, to stay true to the principles they represent, and to honour the legacy from which they came. They are what sets us apart and makes us Deloitte.

Every day, we live our Purpose through the following five shared values:

  • Lead the way: Deloitte is not only leading the profession, but reinventing it for the future. We’re also committed to creating opportunity and leading the way to a more sustainable world.
  • Serve with integrity: Deloitte has earned the trust of employees, clients, regulators, and the public for 175 years. Upholding that trust is our single most important responsibility.
  • Take care of each other: We look out for one another and prioritize respect, fairness, development, and well-being.
  • Foster inclusion: We are at our best when we foster an inclusive culture and embrace diversity in all forms. We know this attracts top talent, enables innovation, and helps us deliver well-rounded client solutions.
  • Collaborate for measurable impact: We approach our work with a collaborative mind¬set, teaming across businesses, geographies, and skill sets to deliver tangible, measurable, attributable impact.

The next step is yours

Sound like The One Firm. For You? Apply by [insert date].

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action PlanReconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.

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