Business Analyst/ Consultant

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Date: Jun 8, 2022

Location: Toronto, Ontario, Canada

Company: Deloitte

Job Type: Permanent 
Reference code: 102143   
Primary Location: Toronto, Ontario, Canada 
All Available Locations: Toronto; Calgary; Edmonton; Fredericton; Montreal; Ottawa; Vancouver; Winnipeg 

 

Our Purpose

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

 

By living our Purpose, we will make an impact that matters.

 

A role with Deloitte Consulting is an opportunity to work on impactful projects, leverage state-of-the-art technologies, develop your analytical thinking and business management skills. We are seeking candidates that display initiative, creativity, have a keen eye for problem solving and are looking to make change. Sound like you? Find out more below!


 

What will your typical day look like?

 

As part of the Core Business Operations practice’s offerings, you will help optimize clients’ business operations and enable them take advantage of new technologies. You will be a part of engagement teams that drive product and service innovation, improve financial performance, accelerate speed to market, and operate client platforms to innovate continuously.

You will work on collaborative teams with responsibilities that range from analyzing client issues and interviewing key personnel to developing recommendations and authoring presentations. We offer both technical and strategy/advisory consulting roles within each offering, details of which are outlined below.

 

About the team

 

Within the Core Business Operations practice, there are five distinct offerings (Systems, Cloud Engineering, Industry Solutions, Operations Transformation and Portfolio Assets & Operate), each with both technical and strategy/advisory focused-roles.

You will be joining a group of high-performing, dynamic, driven and fun individuals working together to bring best practices and innovative ideas from around the world to our clients. We connect regionally and nationally to share experiences and ideas which have proven to help address our client’s top priorities and getting to the heart of business issues. Our community is passionate about helping each other, driving results, being the experts and voice of our clients, and developing a functional knowledge of our sectors and industries.

 

Enough about us, let’s talk about you

 

· 1- 2 years of experience working as an analyst in the ITSM space

· ITIL foundation or above is highly desirable

· Strong experience with Servicenow Reporting, Excel, PowerBI and other data analytic tools

· Able to work within a wide range of industries performing research, data analysis and modeling to solve complex business problems.

· Comfortable working in an ambiguous environment with competing deadlines and rapidly evolving client needs and conditions.

· Able to communicate effectively (both written and verbal) with creative ability to conceptualize and articulate new approaches and solutions. French and English language working proficiency is required for placement at the Montreal office.

· Legally eligible to work in Canada and able to enter the USA to work on client assignments.

· Available on-call for intervention and incident response

· Computer Science, Software Engineering, Computer Engineering degree or equivalent

 

 

Our shared values

While our Purpose guides us and helps explain why we exist, our shared values describe the behaviour we expect from each other at the firm.

They provide common ground to unite us across cultures and geographies. They help us to earn the trust and respect of our stakeholders. We all commit to living by these shared values, to stay true to the principles they represent, and to honour the legacy from which they came. They are what sets us apart and makes us Deloitte.

Every day, we live our Purpose through the following five shared values:

  • Lead the way: Deloitte is not only leading the profession, but reinventing it for the future. We’re also committed to creating opportunity and leading the way to a more sustainable world.
     
  • Serve with integrity: Deloitte has earned the trust of employees, clients, regulators, and the public for 175 years. Upholding that trust is our single most important responsibility.
     
  • Take care of each other: We look out for one another and prioritize respect, fairness, development, and well-being.
     
  • Foster inclusion: We are at our best when we foster an inclusive culture and embrace diversity in all forms. We know this attracts top talent, enables innovation, and helps us deliver well-rounded client solutions.
     
  • Collaborate for measurable impact: We approach our work with a collaborative mind¬set, teaming across businesses, geographies, and skill sets to deliver tangible, measurable, attributable impact.



The next step is yours
 

Sound like The One Firm. For You? 
 

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action PlanReconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.


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