O2E Global Business Process Support Specialist, Deloitte Global Transformation
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Date: Apr 12, 2024
Location: Toronto, Ontario, Canada
Company: Deloitte
Job Type: Permanent
Work Model: Hybrid
Reference code: 126187
Primary Location: Toronto, ON
All Available Locations: Toronto, ON
Our Purpose
At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.
By living our Purpose, we will make an impact that matters.
- Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
- Experience a firm where wellness matters.
- Be expected to share your ideas and to make them a reality.
What will your typical day look like?
Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.
Work you'll do
- In the O2E Global Business Process Support role, you will work closely with the Transformation team on the following:
- Research solutions, frameworks and methodologies to address specific project needs
- Use analytical frameworks to identify, prioritize, structure and solve complex business problems
- Perform quantitative and qualitative analysis including use of a wide variety of analytics platforms
- Develop effective working relationships with globally dispersed team and clients
- Contribute content for presentations and reports, as well as supporting analytics for consumption by various levels of leadership
- Team organization and project management skills
About the team
The Transformation team is responsible for identifying innovations internally and externally and applying them to Deloitte’s global transformation strategy. The team manages related strategic projects coordinating heavily with global functional and technical teams. The team reports to the Chief Transformation Officer and has frequent exposure to the CIO, COO and other senior leaders across Deloitte. The team accelerates transformation through innovative change across DTTL and Member Firms enabled by globally integrated, consistent and transparent business processes, investment frameworks, and program leadership.
Enough about us, let’s talk about you
Do you possess the following?:
Education (degree): Bachelor’s Degree required. MBA or other relevant Masters degree preferred. Outstanding academic background: undergraduate degree with rigorous analytical and quantitative focus.
Years of Experience: Over 4 years overall experience. At least 2 years’ experience from a top tier strategy consulting firm, large Corporate or $1B+ private enterprise.
Job Specific Skills:
- Excellent business acumen needed across sales, quality and risk assessments, and engagement delivery activities
- Ability to synthesize information and business requirements and structure this into meaningful recommendations
- Ability to leverage proven techniques to elicit and analyze client needs; ability to provide key input into solutions that meet and often exceed client needs
- Outstanding research and presentation skills; superior PowerPoint and Excel skills required
- Outstanding attention to detail and work independetly
- Flexibility and ability to pivot work as necessary
- Proactive and results-oriented player who wants to contribute to a high performance team
- Ability to interpret business objectives and drivers to shape initiatives
- Ability to work under constantly changing conditions and tight deadlines
- Strong written and verbal communication skills with the ability to present confidently
- Strong problem solving and troubleshooting skills
- Comfortable working in a global, matrixed environment
Total Rewards
The salary range for this position is $69,000 - $114,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.
Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.
Our promise to our people: Deloitte is where potential comes to life.
Be yourself, and more.
We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.
You shape how we make impact.
Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be.
Be the leader you want to be
Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.
Have as many careers as you want.
We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships – between leaders and their people, the firm and its people, peers, and within in our communities.
The next step is yours
At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.
We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).
By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.
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Business Process, Developer, MBA, Project Manager, Consulting, Management, Technology
