Manager, OpenText and Platforms, Solutions Delivery

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Date: Aug 1, 2022

Location: Toronto, Ontario, Canada

Company: Deloitte

Job Type: Permanent 
Reference code: 102422   
Primary Location: Toronto, Ontario, Canada 
All Available Locations: Halifax; Calgary; Edmonton; Montreal; Saint John; St. John's; Toronto; Vancouver; Winnipeg 


Our Purpose


At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.

  • Be encouraged to deepen your technical skills…whatever those may be.
  • Partner with clients to solve their most complex problems.
  • Experience MyFlex and an agile work environment where work is what you do not where you do it.


What will your typical day look like?

As an Application Manager in the Shared Technology Solutions Team, you will guide the design and development of Deloitte Canada’s OpenText solution along with other shared technologies.  You will act as a subject-matter-expert and Team Lead regarding technology direction, product releases and project planning.  Working with the delivery team you will enforce standards, best practices and methodologies and enable maturity of system engineering, quality assurance and analysis efforts.  You will work both independently and within your team to drive innovation in solution delivery and process efficiency.  You will interact with Infrastructure, Portfolio, Business and IT leadership representatives


The following are some key tasks:

  • Deliver effective solutions which meet the requirements of Deloitte business groups and that are aligned with ITS portfolio decisions and the ITS technology architecture (on time, on budget, with quality)
  • Be a hands-on leader with the OpenText space with expectations to lead technical teams
  • Direct resources both internal, onshore and offshore and ensure the implementation and utilization of consistent processes across the SDLC
  • Manage projects risks/issues/ dependencies and come up with appropriate mitigation plan working with ITS and business teams
  • Manage relationship with business product/project sponsors, be the trusted advisor
  • Ensure on-time delivery & quality of agreed upon scope

About the team

Our Team provides shared solutions for the internal systems used by the firm’s practitioners and staff.  Our onshore team is located within Toronto coupled with additional team-members within Hyderabad, India.  We are part of the larger Solutions Delivery group within Deloitte’s ITS (National Information Technology Services).

Enough about us, let’s talk about you

You are someone with:

  • University degree or equivalent work experience
  • Strong commitment to professional client service excellence
  • Demonstrated knowledge of agile project development methodology
  • OpenText Content Server ver. 16+ (3-5 years)
  • Excellent interpersonal relations and demonstrated ability to effectively work with multiple stakeholders and lead others in teams
  • Experience in offshore development processes and best practices
  • Ability to coach staff in analysis, design, and development skills
  • Successful delivery utilizing offshore capabilities is considered an asset
  • Ability to troubleshoot and respond to issues within a Production environment


Our promise to our people: Deloitte is where potential comes to life.


Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships – between leaders and their people, the firm and its people, peers, and within in our communities.

The next step is yours


At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action PlanReconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.

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