Lodging Specialist, Deloitte Global Core-Procurement

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Date: Jun 8, 2022

Location: Toronto, Ontario, Canada

Company: Deloitte

Job Type: Permanent 
Reference code: 105564   
Primary Location: Toronto, Ontario, Canada 
All Available Locations: Toronto 


Our Purpose


At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.


Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. 
Experience a firm where wellness matters.
Be expected to share your ideas and to make them a reality

Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cuttingedge products and services that deliver outstanding value and that are global in vision and scope? Work with premier thought leaders in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture?

What will your typical day look like?


Deloitte Global is seeking a talented, curious and hands-on analyst to join the travel team within Global Procurement. This role has both Global and US accountabilities and supports the lodging category for transient stays, extended stay engagements and long-term housing. Responsibilities include the support of a $350M Global Hotel Sourcing Effort across 28+ countries and management of a best-in-class $20M Engagement Lodging desk that facilitates negotiations for extended stay hotel and corporate apartment programs. This role supports a Senior Manager on all aspects of the lodging category; knowledge of the travel industry and experience with hotel rate negotiations and front-line customer service is important.


Work you'll do:


  • As a Global Procurement Lodging Specialist, Transient and Engagement, you will:
  • Support Senior Manager on all tasks related to an annual global hotel sourcing effort
  • Lead the Engagement Lodging Desk including management of the supplier relationships and the sourcing and negotiations for extended stay engagements for both traditional hotels and corporate apartments.
  • Oversee travel agency resource supporting the US Firms Engagement Lodging desk
  • Create new opportunities for the desk by promoting the services to internal project controller audiences
  • Maintain intranet content, postings, and communications on Lodging category
  • Optimize Preferred Supplier Elite Status allocations across the Firm
  • Resolve customer service issues that require escalation or special attention
  • Support other Travel Category Managers with projects, contracts, and presentations
  • Collaborate with internal and external stakeholders to get things done

About the team


Deloitte Global:


At Deloitte, we expect results. Incredible—tangible—results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and lead global strategies and provide programs and services that unite our network. In Deloitte Global, everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark. Deloitte Global supports our talented professionals in answering the question: What impact will you make?

Global CoRe provides seven fundamental services to Deloitte around the world: knowledge services, creative services, contact center, data management assessment services, data protection, procurement, and real estate. We develop new and innovative ways to improve how these services are delivered across the organization, leveraging our global scope and strength to serve our organization within and across borders.


Enough about us, let’s talk about you


You are someone with:


  • Bachelor Degree required or equivalent experience working in travel industry with deep knowledge and passion for customer service, large travel programs, and strong supplier network to get things done. Candidate must have relevant work experience in the travel industry preferably with a Corporate Travel Department and/or Travel Management Company
  • Can-do approach along with strong and effective writing and communication skills
  • Quick learner who can understand and navigate a large matrix organization
  • Strong problem solver who can respond in a quick, concise, expeditious manner
  • Use of analytical skills to identify trends to make improvements to travel experience
  • Attention to detail and ability to summarize/communicate ideas to an executive audience
  • General knowledge of hotels, airlines, rental cars, ground, TMCs, GDS, and OBTs
  • Flexibility to work outside of normal business hours
  • Advanced MS Office and other collaborative tools


Our shared values


While our Purpose guides us and helps explain why we exist, our shared values describe the behaviour we expect from each other at the firm.

They provide common ground to unite us across cultures and geographies. They help us to earn the trust and respect of our stakeholders. We all commit to living by these shared values, to stay true to the principles they represent, and to honour the legacy from which they came. They are what sets us apart and makes us Deloitte.


Every day, we live our Purpose through the following five shared values:


  • Lead the way: Deloitte is not only leading the profession, but reinventing it for the future. We’re also committed to creating opportunity and leading the way to a more sustainable world.
  • Serve with integrity: Deloitte has earned the trust of employees, clients, regulators, and the public for 175 years. Upholding that trust is our single most important responsibility.
  • Take care of each other: We look out for one another and prioritize respect, fairness, development, and well-being.
  • Foster inclusion: We are at our best when we foster an inclusive culture and embrace diversity in all forms. We know this attracts top talent, enables innovation, and helps us deliver well-rounded client solutions.
  • Collaborate for measurable impact: We approach our work with a collaborative mind¬set, teaming across businesses, geographies, and skill sets to deliver tangible, measurable, attributable impact.

The next step is yours

Sound like The One Firm. For You? 

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action PlanReconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.

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