Indigenous Client Services Analyst

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Date: Jul 28, 2022

Location: Toronto, Ontario, Canada

Company: Deloitte

Job Type: Permanent 
Reference code: 104904   
Primary Location: Toronto, Ontario, Canada 
All Available Locations: Toronto 


Our Purpose


At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.

  • Be encouraged to deepen your technical skills…whatever those may be.
  • Build your leadership skills at Deloitte University.
  • Partner with clients to solve their most complex problems

The Indigenous Services team is committed to supporting Indigenous communities as they continuously improve on program delivery and achieving greater returns for their resources. 
Many Indigenous communities choose to place funds gained from government or industry settlements into a Trust, where they can be protected for future generations while also providing ongoing funding for community programs and benefits. As an Administrative Trustee, Deloitte partners with communities to help administer the Trust, taking direction from the Community Trustees and/or community leadership.

What will your typical day look like?

The role will provide administrative support to our clients and the Indigenous Services team, and will entail managing the day-to-day elements of various Indigenous Trust operations, including: 

•    communicating with Indigenous Trustees and community members 
•    preparing materials for meetings 
•    taking minutes at meetings 
•    liaising with other service providers 
•    administering and summarizing voting results 
•    assisting in the development of policies and procedures
•    maintaining Trust electronic filing 
•    preparing presentations; and 
•    once we are once again able to attend meetings in person, attending meetings in Indigenous communities which may be in small communities in remote locations.

About the team

The team is a dedicated group of professionals who love what they do! Our work is rewarding as we see the impact of the services we provide in supporting Indigenous communities to grow and achieve their goals.

Enough about us, let’s talk about you

You are someone with:

•    an interest in Indigenous matters
•    a keen interest in supporting learning and the personal growth of others
•    attention to detail and self-motivation
•    the ability to adapt to changing circumstances
•    the ability to be a team player who will step in to help whenever needed
•    1-2 years of administrative experience and strong computer, communication and typing skills
•    a willingness to travel (once current travel restrictions imposed by Covid-19 are lifted)


Our promise to our people: Deloitte is where potential comes to life.


Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships – between leaders and their people, the firm and its people, peers, and within in our communities.

The next step is yours


At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action PlanReconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.

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