Global Marketing Manager - Operate & Industry (Contract) - Deloitte Global

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Date: Sep 7, 2022

Location: Toronto, Ontario, Canada

Company: Deloitte

Job Type: Permanent 
Primary Location: Toronto, Ontario, Canada 
All Available Locations: Toronto, ON; Calgary, AB; Edmonton, AB; London; Markham; Mississauga; Montreal, QC; Ottawa, ON; Vancouver, BC; Vaughan, ON 



Our Purpose


At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

  • By living our Purpose, we will make an impact that matters.
  • Learn from deep subject matter experts through mentoring and on the job coaching
  • Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. 
  • Experience a firm where wellness matters.
  • Be expected to share your ideas and to make them a reality.
  • Be part of a firm that leads the way and pushes themselves to look like contemporary Canada.


Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cutting edge products and services that deliver outstanding value and that are global in vision and scope? Work with premier thought leaders in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture?


This is a fixed-term 24-month role with Deloitte Global (DTTL). Due to the global nature of this role, relocation is not required, nor supported.  The opportunity is available only to those who are currently residing in one of the listed country locations.

What will your typical day look like?


GC&I Marketing and Communications directs, manages, and coordinates high impact, global marketing campaigns to deliver on the sector/industry, business, and member firms marketing strategies to promote solutions/services, business, and industry insights, and create a unique client experience. These multifaceted marketing campaigns are designed to enhance Deloitte brand eminence, reaching a diverse range of internal and external stakeholders, including clients, media, government, non-government organizations, industry influencers, and the internal Deloitte network.
An exciting opportunity exists to join the GC&I marketing team in a new role that combines Industry and the high growth area of Operate. As the marketing manager, you will work with the Global Operate Marketing Leader and the Global Industry Marketing Leader to build brand awareness of our Operate offerings and establish interest with clients in priority industries/sectors. Executing this role will require frequent coordination and communication with leaders across Global and the Deloitte Member Firms.
Key responsibilities may include:

  • Tailoring the Operate external messaging narrative and brand positioning to address sector-specific needs and issues.
  • Working with Operate and Sector leadership to develop and market sector-based perspectives on the different buying dynamics relating to Operate (e.g., buy vs. build)
  • Working with Operate and Sector leadership to develop sector-specific materials and sales campaigns
  • Working with Industry Marketing Leaders on our flagship events to incorporate Operate messaging/capabilities
  • Assessing needs, writing, editing, producing, and managing distribution of internal and external marketing content for the campaigns; leveraging internal resources (e.g., GC&I Marketing Services team, Green Dot Agency, CoRE Creative Services, Global PR, additional internal design studios, internal channel owners, etc.) to effectively execute on the planned campaigns across all channels
  • Assisting with third party relationships in collaboration with industry/sector teams and the Industry Marketing Leaders (e.g., key industry associations/partners, agencies used for design/development of content, event and conference organizers for sponsorships and profiling).
  • Ensuring compliance with legal and DTTL brand standards for marketing as appropriate
  • Managing marketing campaign metrics (ROI) and provide input and feedback to help shape delivery and measurement process; adjusting plans and tactics based upon collected metrics
  • Navigating ambiguity and driving consensus of thinking
  • Influencing and aligning senior global stakeholders
  • Providing updates to executive leadership


About the team


Deloitte Global Culture:


At Deloitte, we expect results. Incredible—tangible—results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and lead global strategies and provide programs and services that unite our network. In Deloitte Global, everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark. Deloitte Global supports our talented professionals in answering the question: What impact will you make?


Global Clients & Industry provides expertise and knowledge around industries, clients, and markets to win new engagements, retain clients, and increase market share. Using industry insight, a multidisciplinary approach, and cross-border collaboration, we support lead client service professionals and their teams around the world.
The Global Operate Team is comprised of professionals with various areas of focus that collectively provide mission critical services to support Global Operate’s overall success. Whether focused on sales excellence, delivery transformation, quality and risk management, contracts management, finance and operations, capability build, communications and change management, knowledge management, marketing and market intelligence, or other activities, these professionals ensure that our Firm operates efficiently, and our people can effectively serve clients every day.


Enough about us, let’s talk about you


You are someone with:


  • 5+ years of experience in marketing and communications. Experience in managing digital channels and marketing campaigns
  • Understanding of the professional services markets and how to differentiate the brand. Understanding and appreciation of different industry sector approaches to marketing
  • Strong business acumen and an ability to drive campaign content/approach from the view of the audience.
  • Advanced skills in English, verbal and written.
  • Excellent communication, writing, and editing skills; with an ear for authentic, persuasive language, strong listening skills, and quick understanding of audience and content.
  • Strategic and innovative thinker
  • Open-minded creativity and imagination; a good eye for compelling visual design.
  • Strong collaboration skills; team-oriented with ability to manage multiple projects at once.
  • Strong relationship building/relationship management skills and proven influencing and consensus-building skills.
  • Success operating in an unstructured environment and high level of comfort with ambiguity and fluid priorities
  • Proven ability to address and manage conflicting points of view
  • Proficiency in Microsoft Office, Power Point and Excel. High attention to detail.
  • Up to 20% travel may be required.


Why Deloitte?

Launch your career with The One Firm where you can make an impact that matters in a way that you never thought possible. With endless opportunities at every turn, and a culture built to support and develop our people to be the very best they can be, Deloitte is The One Firm for you to learn, grow, create, connect, and lead. We do this by making three commitments to you:

  • You will lead at every level: We grow the world’s best leaders so you can achieve the impact you seek, faster.
  • You can work your way: We give you the means to be flexible in how you need and want to work, and we have innovative spaces, arrangements and the mindset to help you be wildly successful.
  • You will feel included and inspired: We create a deep sense of belonging where you can bring your whole self to work.

The next step is yours

Sound like The One Firm. For You?

At Deloitte we are all about doing business inclusively – that starts with having diverse colleagues of all abilities!  Deloitte encourages applications from all qualified candidates that represents the full diversity of communities across Canada. This includes candidates from Indigenous communities in support of living our values and our commitments to our Reconciliation Action Plan . We encourage you to connect with us at if you require an accommodation in the recruitment process, or need this job posting in an alternative format. We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.


Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.

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